Information Services – IT Services











Campus study hubs
it account

Your IT account

Manage your IT account and password.

get help

Get help

Contact us if you need IT assistance.


About email

Your University of Kent email services.

get connected

Get connected

Internet and WiFi available widely across campus.

Top FAQs

Username and password help

To get your usernameclaim your student IT account (staff: your department should apply for a staff account for you)

How do I access course software from a Student PC?

Once logged in, click the Add additional software desktop icon; in a few minutes any extra software that is relevant to your course will be available under All Programs. The software will then be available to you from any student PC for the rest of the academic year.

How do I get my laptop or mobile online?

Connect them to the Internet on campus; the wireless service covers all teaching and social areas (including most Canterbury student bedrooms). In addition, all student accommodation offers a wired service.

How do I print?

You can send your work to a student printer from a student PC or from your own lapotp. There is a 5 pence minimum charge, but you don't need to pay upfront as you have a £2 overdraft to start you off. How to print and how to pay.

IT Services, University of Kent

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Last Updated: 28/08/2014