Information Services – IT Services











Campus study hubs
it account

Your IT account

Manage your IT account and password.

get help

Get help

Contact us if you need IT assistance.


About email

Your University of Kent email services.

get connected

Get connected

Internet and WiFi available widely across campus.

Top FAQs

Username and password help

To get your usernameclaim your student IT account (staff: your department should apply for a staff account for you)

How do I access course software from a Student PC?

Once logged in, click the Add additional software desktop icon; in a few minutes any extra software that is relevant to your course will be available under All Programs. The software will then be available to you from any student PC for the rest of the academic year.

How do I get my laptop or mobile online?

Connect them to the Internet on campus; the wireless service covers all teaching and social areas (including most Canterbury student bedrooms). In addition, all student accommodation offers a wired service.

How do I access the Student Mobile Webapp?

Go to from your mobile device, or from a computer if you use a WebKit-based browser such as Chrome or Safari.

Something not working?

Find out if the service is unavailable: IT service alerts

If it's not a current service alert, contact us.

Contact us

Email Telephone 01227 82 4999 Facebook Twitter @UKCLibraryIT


IT Services, University of Kent

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Last Updated: 01/07/2014