The University of Kent, Canterbury, Kent, CT2 7NZ, T +44 (0)1227 764000
Manage your IT account and password.
Contact us if you need IT assistance.
Your University of Kent email services.
Internet and WiFi available widely across campus.
Username and password help
- To get your username, claim your student IT account (staff: your department should apply for a staff account for you)
- Forgotten your password? Use the student password reset service or contact us (staff need their staff number from their KentOne card or payslip, or to nominate a senior staff member to verify their identity).
- About your IT account
- Change your password: if it has expired you need to change it.
- Can't login to services?
How do I access course software from a Student PC?
Once logged in, click the Add additional software desktop icon; in a few minutes any extra software that is relevant to your course will be available under All Programs. The software will then be available to you from any student PC for the rest of the academic year.
How do I get my laptop or mobile online?
Connect them to the Internet on campus; the wireless service covers all teaching and social areas (including most Canterbury student bedrooms). In addition, all student accommodation offers a wired service.
How do I access the Student Mobile Webapp?
Go to http://m.kent.ac.uk from your mobile device, or from a computer if you use a WebKit-based browser such as Chrome or Safari.