This webpage was updated on the 15/01/2021.

Travelling to, from and around our campuses during COVID-19



Plan your journey

Alongside the Government National Lockdown 3 guidance, we encourage all staff and students to stay at home, unless you have a 'reasonable excuse' (for example, for work or education purposes).  

If you do need to travel we highly recommend that you Plan Your Journey to and from your destination before leaving home, including any journeys or stops you may need to make in between the trips.

Be prepared before essential travelling.

  • Download the NHS COVID-19 app and checking in to all locations on route. 
  • Try not to travel during peak times or if travel is not essential.
  • If possible book a seat  in advance, where travel providers offer this service
  • Check the latest travel advice from transport operators &/or for any road disruptions before leaving.
  • Give plenty of time, in case there are any travel disruptions on your journey
  • Check what travel rules are in place by the travel provider.
  • Always carry with you a face covering (if you can wear one) and regularly wash your hands
  • Social distance and follow the transport providers rules and guidance when using their services. For example, you may be required to have a temperature check before boarding the coach.
  • Ensure you know what payment methods travel providers require and where possible pay in advance or pay using contactless payment methods, rather than cash.
  • Be familiar with and follow the UK Government guidance on when you can leave home and safer travel guidance for passengers.
  • If travelling abroad please ensure that you check with the travel provider any forms you are required to complete and check if the country has any restrictions.  

The Government have also provided a useful checklist that include questions to ask yourself and what to take with you before leaving home.  

Remember to be kind and support each other – some people may not be confident in travelling or there are health reasons that mean they are not able to wear a face covering, or their mobility may require them to use a particular route where entry to the public is not allowed.

To help you plan your journey, here are some useful links:

University of Kent Covid webpage links 


Kent's Campus transport facilities and service

When using public transport or a taxi, you must wear a face covering, you must also wear a face covering in the transport hub i.e bus or train station. Where possible pay contactless or purchase tickets online.

Walking & cycling


  • Showers: During this time showers are not available at Canterbury and Medway campuses.
  • Walking and cycling paths: The Park Wood Courts/ Sports Centre path new layout becoming shared access to assist with COVID-19 social distancing.
  • Cycle parking: Please note that you must consider others and social distance when using our cycle parking bays. Restrictions may be put in place when more people are on campus using these facilities. Updates will be placed on this page when and if this occurs.


Further information about these services, our paths and cycle ways can be found

We will be monitoring cycle parking bay use to ensure that there is capacity for cycle parking on campus.

Kent's campus road and car parks

Using our Car Parks

  • Check your surroundings before exiting, entering your vehicle and be alert of others in the vicinity.
  •  Sanitise your hands regularly, especially if you have touched a surface such as a barrier push button
  •  When advising visitors using our P&D car parks inform them to keep 2 metres apart when queuing to use the P&D machines. These are currently not operating as we are not receiving visitors; but when they are brought back into action contactless and pay by phone options will be introduced. If you require someone to visit campus for essential business reasons please contact Campus Security.

Please note: The Rutherford car park is currently closed, due to the fact this is being used as a NHS COVID-19 Walk in test Centre. Access is only available for Rutherford deliveries and accessible bays.

Permits and enforcement

Parking permits continue to be restricted for students.

For all persons who are entitled to a permit to park, Permits are still required to use our car parks Monday to Friday 8am to 5pm and parking enforcement is still operating. Further details can be found

There may be some disruptions to our car parks, as we assist with the provision of COVID-19 Testing Centre and help with other requirements. To help plan your journey please follow twitter page @unikent_travel or visit

We will be monitoring Kents car park usage and if any changes are required, we will update our webpages and twitter pages accordingly.

Car Share

Kent recognises that car sharing may be your preferred travel during this time, as an alternative to public transport. In line with the National Lockdown 3, Government guidance on car sharing states that car sharing is not permitted with someone from outside your household or your support bubble unless your journey is undertaken for an exempt reason. For example, if car sharing is reasonably necessary as part of your work.

It is difficult to socially distance during car journeys. Where it is essential to car share, you can reduce the risk of transmission by:

  • sharing the transport with the same people each time
  • minimising the group size at any one time
  • opening windows for ventilation
  • travelling side by side or behind other people, rather than facing them, where seating arrangements allow
  • facing away from each other
  • considering seating arrangements to maximise distance between people in the vehicle
  • cleaning your car between journeys using standard cleaning products – make sure you clean door handles and other areas that people may touch
  • asking the driver and passengers to wear a face covering.

Staff using the University vehicles

Government guidance on safer travel for authorised drivers.

Kent's Campus Shuttle

Due to the current Government guidance regarding online teaching, the University of Kent has taken the decision to suspend the Campus Shuttle service, between Canterbury and Medway, until 28 February 2021. If you are a KMMS, Pharmacy or Social Work student, who is still attending campus for face-to-face teaching, and you need to use the Campus Shuttle service to travel please contact your Academic Advisor and ask them to supply written confirmation of the dates you are required to attend campus between now and the 28th Feb 2021. You will then need to email the Transport Team and they will contact you regarding alternative transport. You must give the Transport Team a minimum of 2 working days' notice (weekends excluded) of your attendance on campus, alternative transport will only be offered for face-to-face teaching sessions that have been supported by the Academic Advisor and stops will be between Keynes Bus Stop at Canterbury Campus and the Pembroke Campus at Medway. Pier Quays residents can request travel from Pier quays to and from Canterbury only.

Your email to must include:

  • Your name and student number
  • the supporting email from Academic Advisor confirming dates where essential
  • Medway or Canterbury campus pick up and if you are a Pier Quays resident would you require pick up and drop off from this location.

When the service begins operating again it will be at 50% capacity. As a result, booking a seat is essential and if you are not travelling before the departure time please ensure you cancel your booking. This enables us to keep track of who has travelleved on the service and allows others to book a seat if they need to use the services at that time. Also, your temperatue will be checked by the driver before you board the service. In the unlikely occurrence of a high temperature, please cancel your booking to travel (if possible) and contact Campus Security on 01227 823333.

To ensure you travel in confidence when operations continue, the campus shuttle have also introduced enhance cleaning regimes, protective screens for the drivers, new purifying air filters and hand sanitiser dispensers. The Kingsferry have also produced a short video to explain how to travel on the campus shuttle service during COVID.

Buses/Coaches and the campus bus stop

Travel providers have produced some guides on what is expected from passengers if they need to travel, explaining their journey planning, social distancing and how to pay for travel:

Bus and Coaches still operating will operate to approx. 50% capacity. This means you need to plan as space may not always be available on the service you intended to catch and you may need to wait for the next bus/coach. When using our campus bus stops please:

  • Maintain social distancing at our bus stops at all times. 2 metres away from each other at our campus bus stops or 1 metre plus with face covering, unless you are standing with someone who is in your bubble.
  • Allow room for passengers to disembark the service and allow them to social distance when walking away from the bus.
  • Do not sit at the campus bus stops next to each other, unless you are sitting with someone who is in your bubble.


Southeastern operates services across the region, including key commuter lines to and from London. In order to travel safely the train company are currently running a reduced timetable and support efforts of delaying spread of coronavirus. Southeastern have also created a SeatFinder tool to help you find a quiet train, via a five-colour scale indicating how busy the service was last time it ran. You must follow Southeastern trains COVID-19 travel advice.


Eurostar service information page is available for updates and advice on how to use the service during COVID-19 restrictions.

Please note: You may have to self-isolate after travelling. The Government has released a list of countries, territories and regions from where you can travel to England and may not have to self-isolate.

Ferries & Flights

Please ensure you are aware of what is expected on the vehicle you are travelling on and at the destination you are departing and arriving to. (Ferry company you are using and at the associated Ports or the plane company you are with and at the airports).

The UK Government guidance on Coronavirus testing for people travelling to England states that if you are arriving in England before 4am on 18 January 2021, you are under no legal obligation to get a test before you travel. You should not be denied boarding for failing to provide proof of a negative test result, and will not be fined on arrival into England. However, they do still encourage you to comply with this guidance and get a test if possible. From 4am on 18 January 2021, if you do not present proof of a negative test result, you may not be able to board and could be fined £500 on arrival into England.

The Government has released guidance during this time regarding your rights at the airport, safer air travel for passengers and Mandatory COVID-19 Testing to bolster border measures.

Please note: You may have to self-isolate after travelling. The Government has released a list of countries, territories and regions from where you can travel to England and may not have to self-isolate.

The Government guidance on the new national restrictions: for those planning to travel into England, you should check the current travel corridor list to see whether you need to isolate for 14 days. You will still be required to abide by the restrictions set out here even if you do not need to isolate. If you do need to travel overseas from England before 2 December (and are legally permitted to do so, for example, because it is for work), even if you are returning to a place you’ve visited before, you should look at the rules in place at your destination and the Foreign, Commonwealth and Development Office (FCDO) travel advice.

Taxi & Private Hire vehicles

You must wear a face covering when using taxis or private hire vehicles. (23 September this changed from ‘should’ to ‘must’) You will be breaking the law if you fail to do so and could be fined. A taxi driver or private hire vehicle operator will be entitled to refuse to accept you if you do not wear a face covering, unless you are exempt from this requirement.

Follow the advice of the operator and driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.

You should use contactless payment if possible, or find out if you can pay online in advance. Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing. When finishing your journey, wash your hands for at least 20 seconds or sanitise your hands as soon as possible.


Transport service disruptions

Please also note that service disruptions may be unavoidable during this time period, for instance if replacement drivers or vehicles are required. Any updates will continue to be tweeted out by the individual operating companies to inform all passengers about any reduction in services. Transport Team Planning your Journey page may assist with useful links and follow @UniKent_travel for some updates, although do follow the main twitter pages direct, such as:

University of Kent COVID-19 Updates

For more information on University of Kent COVID-19 business continuity visit The University continues to monitor the advice from the Foreign and Commonwealth Office (FCO), Public Health England (PHE), the British Council and World Health Organisation (WHO).



Other useful links


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Last Updated: 15/01/2021