Contact us

Emergencies: (01227 82)3333

Non-Emergencies: (01227 82)3300


Head of Security: Mark Arnold (01227 82)3829

Deputy Head of Security: Lisa Collinson (01227 8)16256

Canterbury Security & Transport Centre

Medway Building


Pier Quays

If you are a resident of Pier Quays, please click here for contact details.

An external Security company are appointed to patrol and manage the Pier Quays grounds. They have direct links with the University Campus Security team.

The accommodation at Pier Quays features comprehensive CCTV coverage, 24-hour security and electronic entry systems.

If you reside in Pier Quays and would like to report an incident which occurred in Halls, please follow the procedure outlined below.

  • During the day (term-time only), please visit either the Phase 1 or Phase 2 receptions (depending on which Phase you live in) and speak to a member of staff. The receptions are open 24/7 and are manned by reception staff between 09:00 and 18:00 and Security between 18:00 and 09:00.
  • During the evenings, at weekends, on public holidays or outside of term time please visit one of the security officers based in the reception areas (which are staffed 24/7) or telephone 07769 142379.
  • Telephone reception on 01634 853285.

The Estates Department- © University of Kent

The University of Kent, Canterbury, Kent, CT2 7NN, T: +44 (0)1227 764000

Last Updated: 29/01/2021