Welcome to Student Services
The Student Services Directorate is responsible for many of the non-academic aspects of the student experience.
We provide a distinct range of services with an emphasis on student welfare (including community and belonging), pastoral support, and employability. Student Services also has a role to proactively encourage good student conduct and promote positive relations with the local community.
As part of our commitment to deliver on student experience, we work collaboratively with other departments and divisions at Kent, as well as with Kent Union and the local community.
Careers and Employability Service
Develop employability skills, plan your career, improve your CV and practice interviews, attend workshops and employer visits on campus.
Student Support and Wellbeing
Get support for Specific Learning Difficulties; disabilities or chronic conditions; autism; psychological, emotional or mental health issues.
Student Conduct and Complaints
The Student Conduct and Complaints Office provides procedural advice, case handling & oversight of the Student Complaints and Discipline Procedures.
College and Community Life
Enrich your student experience, engage with College events & Community schemes. Access welfare support or advice, individually or as a household.
Student Equality, Diversity and Inclusivity
We are committed to ensuring that Kent has a nurturing environment that is open, inclusive, and accessible to all our diverse student community
Chaplaincy facilitates faith communities on campus: Christian, Muslim, Buddhist and Jewish, offering individual support and places of friendship.
Local healthcare services are available to students in Canterbury and Medway, as well as information on national support.
Information and advice on staying safe, including contacts and facilities available at our campuses.
Student Services Policies and Procedures
If you need to refer to policies, procedures and guidance notes relating to the work of the Student Services department, please see our Student Services policies and procedures webpage. Kindly note you may need a University of Kent log in to view some of these documents.
Listen to Kent Voices - Student Services Podcasts
From opportunities for on-campus gardening, to discussions on sex positivity, consent, faith, disability and mental health, the Kent Voices podcast tackles lots of topics and gives a voice to staff and students from across the university. Check out the Kent Voices webpage to search for and listen to any episode, and follow @UniKentSSW for notifications of new episodes. Email StudentServicesWeb@kent.ac.uk if you'd like to take part.
Articles from different perspectives on Student Services topics
Whatever challenges you may face during your university journey, we're here to help you get the most of your time at Kent