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Employee engagement, Organisational Performance and Individual Wellbeing
Exploring the Evidence, Developing the Theory

Funding Agency: ESRC
Date: 2011 - 2012
Project team:
- Professor Katie Truss, Kent Business School
- Dr Emma Soane, LSE
- Professor Rick Delbridge, Cardiff University
- Dr Kerstin Alfes, Kingston University
- Dr Amanda Shantz, Kingston University
- Dr Georgy Petrov, Kingston University
The Seminar Series
Click each individual seminar heading below to view seminar descriptions and presentation slides:1. Defining and measuring employee engagement: old wine in new bottles?
Date: 8 February 2011
Discussant: Professor Katie Truss
Venue: Kent Business School
This event will focus on exploring how engagement differs from other, related constructs such as involvement or commitment in order to identify what is distinctive about engagement and set the agenda for the development of future studies. A particular focus will be on critiquing the unitarist underpinnings of engagement, and exploring the light that critical management approaches can shed on the engagement construct.
To view the seminar presentations, see the relevant links below:
Part 1: What is Engagement?
- Work engagement: a Unique Construct? - Professor Wilmar B. Schaufeli
- Fad, fashion or significant innovation: a sceptical look at enmployee engagement - Professor David Guest, King's College, University of London
- Round Table discussion: What is special about employee engagement?
Part 2: Practitioner and Policymaker Perspectives
- The MacLeod review: One year on - Nita Clarke, Director, IPA
- What next for employee engagement? - Mike Emmott and Angela Baron, CIPD
Part 3: Operationalising and researching employee engagement
- Employee engagement in multinational companies operating in Europe, India and China: a comparison of antecdents and definitions - Dr Clare Kelliher, Cranfield School of Management
- The concept of employee engagement and its relevance to organisations - Dr Emma Soane, London School of Economics
- Round Table Discussion: What's the use of employee engagement
2. Employee engagement and the individual: the psychology and experience of engagement
Date: 6 June 2011
Discussant: Dr Emma Soane
Venue: LSE
Hosted at LSE, the second seminar focuses on the psychological process of employee engagement and seeks to explore what engagement means to the individual, particularly in light of studies showing an association between engagement and individual wellbeing. We will also explore the theoretical underpinnings of the engagement process, for instance, social exchange theory, to develop a shared awareness of how, why and under what circumstances individuals might be engaged or disengaged with their work.
To view the seminar presentations, see the relevant links below:
Part 1: The Relevance of Engagement to Organisations
- The New Management Manifesto - Professor Julian Birkinshaw, London Business School
- Employer strategies towards non-union collective voice - Paul Gollan, London School of Economics
- Round Table discussion:
- The MacLeod Report 2: Update
Part 2: Practitioner and Policymaker Perspectives
- Creating a great place to work - Jenny Wallage, Marks & Spencer
Part 3: Researching Employee Engagement: Implications for Organisations
- The engaging manager - Dilys Robinson, Institue for Employment Studies
- The relationship between perceived HR practices, employee engagement and employee behaviour: A moderated mediation model - Dr Kerstin Alfes, Kingston University
- Round Table discussion:
3. Workplace employee engagement strategies and leadership interventions: do they make a difference?
Date: 24 October 2011
Discussant: Professor Rick Delbridge
Venue: Cardiff University
Hosted at Cardiff University, the focus of this third seminar was on organisational strategies and interventions to manage engagement, with a particular focus on leadership. Various studies have suggested that leadership style, experiences of organisational HR practices, and employee voice can all impact on engagement . Here, we explored the underlying processes by which this can occur, and make links with established theoretical perspectives.
To view the seminar presentations, see the relevant links below:
- Challenges in Leading and Delivering Employee Engagement
- Is employee engagement a necessary but insufficient response to challenges in the UK workplace in the 21st Century?
- Forging an Employment Value Proposition: tensions and opportunities
- Developing and sustaining employee engagement for better business performance - key findings from the Acas Innovative Workplace project
- Evidence on Leading and Delivering Employee Engagement
4. Employee engagement: outcomes and impact
Date: 17 April 2012
Discussant: Professor Katie Truss
Venue: Kent Business School
The fourth seminar in the ESRC seminar series: Employee Engagement, Organisational Performance and Individual Wellbeing: Exploring the Evidence, Developing the Theory, took place at the University of Kent's Medway campus on 17th April 2012.
5. Engaging workpaces for a sustainable future
Date: 17 December 2012
Venue: Kent Business School
A conference in collaboration with Engage for Success on 17th December 2012. The aim of the Conference was to stimulate debate and discussion around how engagement can contribute to sustainable organisational performance.
To view the conference presentations, see the relevant links below:
- Opening Plenary Address: 'Engage for Success' - Progress and Conclusions - Nita Clarke and David MacLeod, Engage for Success
- Keynote Plenary: Why would any employees want to be engaged? - Professor David Guest, King's College London
- Employee Engagement: The Government Perspective - Russell Grossman, Director of Communications, Dept for Business, Innovation, and Skills
- Practitioner Forum: What Works in Practice in Employee Engagement? - Karen Bowes, HR Director, Capital One
- Creating an engaging employee experience - Sharon Darwent, HR Director, BT
- Employee voice and employee engagement - Kirsteen Coupar, Employee Relations and Employee Engagement Manager, University of Greenwich
- Employee Engagement: What's in it for the Workers? - Harry Donaldson, Regional Secretary, GMB Scotland
- Academic Forum: How can Academic Research Help Practice? - Dr Kerstin Alfes, Kingston University
- The engagement of small to medium sized enterprises (SMEs) through research - Dr Mark Gilman, University of Kent
- Employee engagement in multinational corporations in developed (UK, Netherlands) and developing (India, China) economies - Professor Clare Kelliher, Cranfield School of Management
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