Information Services – IT Services

Contact us for IT help


  • Students: call the IT & Library Support Desk on 01227 82 4999. Opening hours
  • Staff:
    • call the IT Service Desk on 01227 82 4888 (open 08:00 - 17:30 weekdays)
    • Medway staff can also ring local extension 8222
  • Visitors: 01227 82 4999, opening hours


Visit a student support desk

IT and Library help for students and visitors. We can help you get online, access email and protect your computer from viruses. If we can't help (we can't fix broken computers or help with using software), we'll help you work out where to go next.

Internet help points in the first term

Help with WiFi 19-21 September:

  • 10:00 - 16:00: Darwin, Eliot, Keynes, Rutherford and Turing College.
  • 10:00 - 18:00: Nickle Court.

Wired internet and WiFi: Park Wood Reception from 22 September.
Help with the WiFi and wired internet in your room: 12:00 - 16:00 weekdays.

IT and Library news

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IT Services, University of Kent

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Last Updated: 21/09/2015