Agent Quality Framework (AQF) agent resources
To help our agents ensure they are following the guidelines of the AQF, we've provided links to the key information they should be aware of, as well as training courses that they need to complete.
Agent Quality Framework
The Agent Quality Framework
A set of tools to enhance the experience of international students working with education agents and counsellors to apply to study in the UK.
The National code of ethical practice for UK education agents
A code of practice which sets out the standards and best practice that education agents representing UK education providers on the register of licensed student sponsors must adhere to.
The good practice guide for UK education agents partnering for quality
A guide enabling all agents and representatives partnering with UK providers on the register of licensed student sponsors to deliver high quality applicant experiences.
UK certified counsellor training
British Council training that provides agents and counsellors with knowledge and awareness of the UK as a study destination and certifies them through assessments.
The British Council UK agent and counsellor training and engagement hub
The hub includes all the information that agents and counsellors need when serving UK-bound international students.
Agency management course
Provides agencies with sufficient knowledge and understanding of the framework and its principles, so that they can build the code of conduct into their day-to-day work.
A student and parent's guide to choosing an education agent
This guide is for applicants and their families to understand the role of agents working with UK-bound students and the service they should provide. Please share this link with your applicants.
British Council database of UK knowledge trained counsellors
Lists all the agents and counsellors who have successfully passed the assessments within the UK knowledge agent & counsellor training & confirmed understanding of the national code of ethical practice
