IT Services
Providing support and training for using IT facilities including files and resources on the Kent network, printing, email and software.
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Need help connecting your phone?
Visit the Mobile Devices blog to find out how to connect your phone to Kent Wireless and Email services.
How do I...
Find a free PC
Use a mobile to connect to Wireless or view email
Wireless and email settings for mobile devices can be found at Mobile Device Support.
Please note that the Helpdesk are unable to provide full support for connecting mobile devices as they vary widely; the advice provided is on a best-efforts basis. The mobile forum content is from University of Kent users sharing their experiences for the benefit of others.
Check your printing balance and buy more credits
Printing and photocopying are paid for using print credits, which are stored against your Kent IT account. However: you cannot use your KentOne card to pay for printing.
Check your print credit balance
Log in with your Kent IT account at http://printing.kent.ac.uk.
Buy credits online
Credits can be purchased with a credit or debit card (minimum purchase £5)
at:
https://epay.kent.ac.uk/printcredits
Buy credits from self-service machines
Machines can be found in the locations listed below. To use them, follow the on-screen instructions: don't insert coins until instructed to. Note that machines don't give change - a change machine is available on Level 1 East (Social Learning Zone) of the Templeman Library.
- Library Level 1 East (Social Learning Zone)
- Library Level 2 Centre (near Centre East stairs)
- Keynes college foyer (only accepts £1 coins)
Medway
- Drill Hall Library, Gillingham Building, Medway Building.
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