Information Services

Library regulations

Regulations for use of the library

It is your responsibility to read and comply with the Library regulations (pdf).

Guidelines you must read and follow

Unattended items

Your responsibilities and Library procedures regarding unattended items.

Misuse/abuse

The Library misuse/abuse procedures will be used if you fail to comply with the Library Regulations.

Donations to the library's collections

If you're thinking of donating items to the University Library please read the Library Donations Policy (pdf).

Feedback and complaints procedure

We use a range of methods to gather feedback to help us provide responsive and effective services and support.

Use the IS Feedback form to tell us what you think of our services; a print version (pdf) is available from IT and Library service desks.

You can email complaints about any of our services to is-feedback@kent.ac.uk or helpdesk@kent.ac.uk. An open letter detailing the complaints process (pdf) is available at IT and library service desks.

 

 

Information Services, University of Kent

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Last Updated: 18/10/2016