KentVision accessibility statement

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Please contact us if you have an accessibility query including:

• If you are experiencing issues with accessing information or using KentVision
• If you find an accessibility problem not listed on this statement
• If you have positive feedback on the accessibility considerations made. 

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

We’ve designed our content to be as accessible as possible. If you still experience barriers, you can request alternative formats. For more information please contact us. 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact us to register your difficulty. This helps us improve our systems. 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

The University of Kent is committed to making its website and associated subdomains accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

KentVision is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards. 

Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now.

If you find an issue that we have missed please contact us.

The content listed below is non-accessible for the following reasons.

This section covers issues that we need to fix and are working to do so.

KentVision includes a facility to store a range of documents. These are files created at the University. The accessibility of these documents can vary depending on the format and content of the documents. We will endeavour to create accessible files, however if you still experience barriers, you can request alternative formats. For more information please contact us.

KentVision is a third party system (e:Vision) developed by Tribal which means that some aspects of its accessibility are outside of our immediate control.

e:Vision is deemed partially compliant due to the non-compliance item listed below:

• Folder Tree (part of the Admissions Portal/Online Admissions Office template) page content does not reflow. When zooming in on the page some content does not magnify with reflow (WCAG 1.4.10).

This section covers issues that we cannot fix right now. We’ve assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law.

Not applicable.

This section covers issues that we do not need to fix right now. The law calls these exemptions. 

KentVision is a third party system (e:Vision) which is developed by Tribal  which means that some aspects of its accessibility are outside of our immediate control. 

To help accessibility compliance across the sector, the University of Kent supports searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third party accessibility statements using the free searchBOX Finder service. 

The University of Kent encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory.

This statement was prepared on 23 April 2021. It was last reviewed on 12 April 2022.

This website was last tested on 1 June 2020. The test was carried out by Tribal with local elements (e.g. documents) tested by the University of Kent.