Operations Management - BUSN7860

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Module delivery information

Location Term Level1 Credits (ECTS)2 Current Convenor3 2024 to 2025
Autumn Term 5 15 (7.5) Tuan Yu checkmark-circle


Students will be expected to develop the ability to use appropriate techniques of analysis and enquiry within Operations Management and to learn how to evaluate alternatives and make recommendations. Topics are likely to include:
• Strategic role of operations and operations strategy
• Design of processes and the implications for layout and flow
• Design and management of supply networks in national and international contexts
• Resource planning and management
• Lean systems
• Quality planning and managing improvement


Contact hours

Total contact hours: 23
Private study hours: 127
Total study hours: 150

Method of assessment

Main assessment methods:
Online MCQ Test 1 (10%)

Online MCQ Test 2 (20%)

Examination, 2 hours (70%)

Reassessment methods:
100% exam

Indicative reading

Barnes, D., (2018). Operations Management: an International Perspective, London: Macmillan.

Greasley, A., (2013). Operations Management, Chichester: John Wiley and Sons.

Hill, A. and Hill, T (2017) Essential Operations Management, London: Macmillan

Slack, N. et al., (2016). Operations Management. 8th edition London: FT/Prentice Hall,

See the library reading list for this module (Canterbury)

Learning outcomes

The intended subject specific learning outcomes.
On successfully completing the module students will be able to:
- demonstrate familiarity with the field of operations management and understand how operations can more effectively contribute to the organisation's objectives.
- apply a variety of techniques and analysis frameworks used by operations managers to help them make decisions in operations.
- understand decision making in the operations management function and its application to process, capacity, supply, quality and workforce management.
- utilise appropriate concepts and models for the analysis and evaluation of operations management problems.
- through case study and exercise work, be able to recognise problems, evaluate solutions and present recommendations.

The intended generic learning outcomes.
On successfully completing the module students will be able to:
- demonstrate problem solving and decision taking skills
- demonstrate communication and writing skills
- work with complex material
- analyse problems and identify appropriate solutions
- work and study independently and utilise resources effectively
- demonstrate self-management skills


  1. Credit level 5. Intermediate level module usually taken in Stage 2 of an undergraduate degree.
  2. ECTS credits are recognised throughout the EU and allow you to transfer credit easily from one university to another.
  3. The named convenor is the convenor for the current academic session.
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