University of Kent

IT and computing forms

Getting an IT account

• Students: claim your IT account
• Staff: contact Helpdesk to claim your IT account
• Temporary staff or visitors: Kent staff can apply for IT accounts on behalf of temporary staff or visitors using the Application for Computer Use - Staff form (pdf format: login required)

IT account password

• Change your password
• Forgotten your password?
  • Password request form for students
  • Staff should contact Helpdesk

Staff PCs and laptops

• Staff managed desktop - hardware and standard desktop maintenance agreement
• Staff laptop build request

Access to printers/resources

• Request access to departmental resources (shares, servers or printers)
• Printer connection to the campus network (staff only)
• Printer credits: request bulk printing credits (department use only)
• Active Directory Departmental OU System Admin (staff only; pdf)
• Administrative Database Access form (staff only)

Email and communications

• Corporate Mailbox application (for staff)
• Shared Resource Calendar application (for staff)
• Mailing lists
  • For staff: login to the mailing list system to setup a list
    • User guide: Email lists: how to create, manage and subscribe to email mailing lists (pdf)
  • For student societies: apply for a list using this form: Student Societies IT access (pdf)

Access the network from home

• Virtual Private Network (VPN) application form (login required)

Staff training

• Staff IT Training: book courses and workshops
• How to become a web publisher

Study Bedroom Service: games console registration

• Games console registration on the Study Bedroom Network

Student society services

• Student Society IT access (pdf)

Feedback and helpdesk enquiries

• Customer feedback online form; or download a PDF version of the feedback form
• Helpdesk: submit a query