Evelyn Bateta

Evelyn Bateta works at Maidstone and Tunbridge Wells NHS Trust, and graduated from MSc Healthcare Marketing in 2022. Her typical day involves a blend of strategic planning, staff support, and direct engagement with the hospital community.

What is your current job role, where are you located, what does your company/organisation do, and what do you enjoy about it?

I am currently the Macmillan Lead for Information Support, covering Kent and Medway, although I am moving on to a new role as the Operational Lead for Out-of-Care Services in the community. I am also the Deputy Chair of the Cultural and Ethnic Minority Network at Maidstone and Tunbridge Wells Hospital. Located in Kent, our organisation focuses on providing inclusive healthcare services, and I work with a fantastic team to support diversity, equity, and inclusion within the hospital community. I truly enjoy making a meaningful impact on both staff and patient experiences, fostering an environment where everyone feels valued and supported.

Were you a UK or international student? If international, which is your home country?

I was a UK student, and studying at Kent allowed me to immerse myself in a diverse environment that enriched my academic and personal life, giving me a broader perspective.

What does a typical working day look like for you?

A typical day involves a blend of strategic planning, staff support, and direct engagement with the hospital community. I often attend meetings to discuss organisational improvements, interact with team members to offer guidance, and participate in initiatives aimed at enhancing staff morale and patient care. Every day is different, which keeps my work dynamic and fulfilling!

Can you share a professional highlight from your career so far?

One of my proudest moments was leading a project to promote prostate cancer awareness among Black men in Kent and also revamping our Macmillan Cancer Support Centre. This involved managing recruitment, improving service standards, and enhancing support for minority communities affected by cancer. Seeing the positive feedback from patients and families reaffirmed the importance of this work.

How did your time at Kent help you achieve your current career?

My experience at Kent was foundational in building the skills I rely on today, particularly in leadership, critical thinking, and cultural awareness. The supportive faculty and diverse community at KBS helped me gain confidence and broaden my perspective, enabling me to bring a holistic approach to my career.

What advice would you give to our current/prospective students who are looking to get into the same line of work?

Be passionate and open to learning from every experience. Building a career in healthcare and diversity advocacy requires empathy, patience, and a genuine desire to make a difference. Take advantage of networking opportunities and seek mentors who can guide you as you grow.

Are you still in touch with other Kent alumni or academics?

Yes, I maintain close connections with several friends from Kent. In fact, one of them and I have partnered to start a domiciliary recruitment agency, which we hope to launch early next year. These relationships continue to be a source of inspiration and support, and it’s always rewarding to reconnect with people who shared that formative time with me.

What are your future ambitions?

I hope to further advance my career by exploring roles where I can influence policies and practices on a larger scale, particularly in areas that champion diversity and inclusivity in healthcare. I am also passionate about mentorship and aim to support upcoming professionals in the field.

Any other comments? Is there anything else you’d like to share about your time at Kent or current business trends and insights?

Kent provided a welcoming, empowering environment that allowed me to grow both academically and personally. In today’s professional landscape, I see a growing emphasis on inclusivity and emotional intelligence in leadership, which I believe is essential for fostering a positive, resilient workplace.