Canterbury Connected Routes - refuge points
As part of the Connected Routes initiative, a number of organisations have agreed to help students if they attend their location. These organisations are as follows with a link to their what3words location:
- Canterbury Police station, Old Dover Road CT1 3JQ (W3W: ///flash.tent.ranks)
- Canterbury Fire station, Upper Bridge Street CT12NH (W3W: ///funded.tiny.saints)
- Canterbury Cathedral, 11 The Precincts CT1 2EH (W3W: ///bulb.pencil.latest)
- McDonalds, 18-20 St George’s Street CT1 2SS (W3W: ///parade.rating.flame)
- Canterbury East Railway station, Station Road East CT1 2RB (W3W: ///apron.much.spite)
- Canterbury West Railway station, Station Road West CT2 8AN (W3W: ///letter.valid.mice)
- CCCU Petros Court reception, Augustine House CT1 2YA (W3W: ///spice.drips.reader)
- CCCU main campus reception, North Holmes Road CT1 1QU (W3W: ///books.cape.clean)
- University of Kent Campus Security reception, near Giles Lane CT2 7NQ (W3W: ///pizzas.only.circus)
- McDondalds Stour Retail Park, Sturry Road, Sturry Crescent CT1 1AD (W3W: ///satin.shout.carpeted)
- One Stop shop, 71 Tenterden Drive CT2 7BH (W3W: ///float.wager.carrots)
- Esso Rontec garage, 196 Wincheap Road CT1 3RY (W3W: ///curry.stocks.boil)
If you need help when you attend any of these locations, they have been requested to:
- Ask you your name, which University you attend and what the problem is.
- Ask to see your student identity and what course you are enrolled on to help when speaking with the University security or welfare team that looks after you.
- If there is an obvious medical or other emergency, they may call the emergency services directly to assist.
- If you are being coerced, harassed or feel unsafe with someone accompanying you, please state Can I speak to Angela or anything similar. The staff present will presume there is an issue with anyone accompanying you. Asking for Angela is a discreet code and covert way for any woman or girl to ask for a member of staff's help.
- If possible, they may invite you into the building or move you to a more private area whilst they try to help you but this may not always be possible.
- Ask you what you would like to happen. Options can include:
- Let you remain for a while and then you can go on your way.
- Contact your family or friend(s) for them to attend.
- Contact a registered taxi for you such as Longley's Taxi service.
- Contact Street Marshalls or other voluntary or security organisations if working and available at the time.
- Contact the appropriate University Student Safety & Wellbeing (SSW) department but it must be remembered that they generally operate Monday to Friday 09:00-17:00 hours.
- Contact the appropriate University security team who operate 24/7 365.
- Contact the relevant emergency service.