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Canterbury Connected Routes - refuge points

• Canterbury Police station, Old Dover Road CT1 3JQ (W3W: ///flash.tent.ranks)
• Canterbury Fire station, Upper Bridge Street CT12NH (W3W: ///funded.tiny.saints)
• Canterbury Cathedral, 11 The Precincts CT1 2EH (W3W: ///bulb.pencil.latest)
• McDonalds, 18-20 St George’s Street CT1 2SS (W3W: ///parade.rating.flame)
• Canterbury East Railway station, Station Road East CT1 2RB (W3W: ///apron.much.spite)
• Canterbury West Railway station, Station Road West CT2 8AN (W3W: ///letter.valid.mice)
• CCCU Petros Court reception, Augustine House CT1 2YA (W3W: ///spice.drips.reader)
• CCCU main campus reception, North Holmes Road CT1 1QU (W3W: ///books.cape.clean)
• University of Kent Campus Security reception, near Giles Lane CT2 7NQ (W3W: ///pizzas.only.circus)
• McDondalds Stour Retail Park, Sturry Road, Sturry Crescent CT1 1AD (W3W: ///satin.shout.carpeted)
• One Stop shop, 71 Tenterden Drive CT2 7BH (W3W: ///float.wager.carrots)
• Esso Rontec garage, 196 Wincheap Road CT1 3RY (W3W: ///curry.stocks.boil)

If you need help when you attend any of these locations, they have been requested to:

1. Ask you your name, which University you attend and what the problem is.
2. Ask to see your student identity and what course you are enrolled on to help when speaking with the University security or welfare team that looks after you.
3. If there is an obvious medical or other emergency, they may call the emergency services directly to assist.
4. If you are being coerced, harassed or feel unsafe with someone accompanying you, please state Can I speak to Angela or anything similar. The staff present will presume there is an issue with anyone accompanying you. Asking for Angela is a discreet code and covert way for any woman or girl to ask for a member of staff's help.
5. If possible, they may invite you into the building or move you to a more private area whilst they try to help you but this may not always be possible.
6. Ask you what you would like to happen. Options can include:
   • Let you remain for a while and then you can go on your way.
   • Contact your family or friend(s) for them to attend.
   • Contact a registered taxi for you such as Longley's Taxi service.
   • Contact Street Marshalls or other voluntary or security organisations if working and available at the time.
   • Contact the appropriate University Student Safety & Wellbeing (SSW) department but it must be remembered that they generally operate Monday to Friday 09:00-17:00 hours.
   • Contact the appropriate University security team who operate 24/7 365.
   • Contact the relevant emergency service.