All keys are stored in a secure Traka key cabinet. Traka is an intelligent, electronic key management system which is capable of monitoring and recording key usage. The system can also provide the following information:
- Date and time keys are issued and to whom
- Identify keys which have not been returned by their allotted time limit
- Provide statistics on key usage
Keys are linked to a Traka iFob which contains a chip and electronic ID. All keys are permanently attached to the iFob and are assigned to one of the numbered ports within the cabinet.
Only authorised personnel will be issued with keys from the secure cabinet. Each user will need to be registered on the system and programmed with access to draw out the selection of keys they require.
Staff who require replacement/additional keys should log their request via the online request system. Medway requests will be sent to the Medway Facilities team, who will arrange for the new key(s) to be cut. Canterbury requests will be processed by Estates Customer Services.
Some types of key can be cut in-house on the Canterbury campus but others will need to be sent to a specialised locksmith.
If you would like to know the status of an outstanding request, please contact Medway Facilities on 01634 888947 or Estates Customer Services on 01227 816666. Please note that requests for suited keys will take between 4 and 5 weeks to be fulfilled.