Design & Print Centre Online Store Privacy Policy

What personal data do you collect and why?

The Design & Print Centre (D&PC) receives customer name, email address and clothing size via the Online Store to enable us to complete the order. The email address is required for any issues arising and contacting the customer if required.

Additional email from the D&PC mailbox may be sent to ask customers to pay for optional extras, for further information that we require to complete the order or for payment for delivery off campus.

If a customer has requested a third party to collect on their behalf, we ask for the name of the person collecting to ensure collection by the nominated third party.

The additional payment is processed via the Online Store. D&PC is sent an email from the Online Store confirming the amount and that payment has been made. D&PC does not hold any payment information and does not see or hold credit card details.

Refunds are made via the Online Store.

Who will the information be shared with?

The information we receive via the Online Store is only shared between D&PC staff in order to complete the order. Postal addresses are printed out onto labels which are attached to parcels for Estates Post Room staff to arrange shipping.

How long will the information be stored?

When an order is received via the Online Store in the D&PC mailbox, an in-house order form is created and printed out ready for production. The electronic order is archived in Outlook and the paper copy is filed in the D&PC office once the order has been completed in case of any future issues. The electronic order will be deleted and the paper copy securely shredded four weeks after collection or delivery.

Credit card details are only held by the Online Store. Please refer to their privacy policy for information on how they handle your personal data.

The Estates Department- © University of Kent

The University of Kent, Canterbury, Kent, CT2 7NN, T: +44 (0)1227 764000

Last Updated: 15/11/2018