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An email acknowledgement of your complaint will be sent within 3 working days.
Further information on the Customer Services Centre's complaints procedure is available in the
Customer Services policy document.
Please complete the form below to make a complaint to the Estates Department Customer Services Centre.
This form is for making a complaint if you are unhappy with the service you have received from the Estates Department.
If you are making a request for work to be carried out, please use one of the following options:
Please complete all required fields.
Please provide a detailed explanation of your complaint.
As a result of making this complaint, what do you view as a fair resolution/outcome?
The Estates Department- © University of Kent
The University of Kent, Canterbury, Kent, CT2 7NN, T: +44 (0)1227 764000
Last Updated: 24/07/2019
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