Information Services

Library regulations

It is your responsibility to read and comply with the Library regulations (pdf).

Guidelines that must be read and followed

Unattended items

Your responsibilities and Library procedures regarding unattended items.

Misuse/abuse

Failure to comply involves the instigation of Library misuse/abuse procedures

Donations to the Library's collections

If you are thinking of donating items to the University Library please read the Library Donations Policy (pdf).

Feedback and complaints procedure

Information Services uses a range of methods to gather user feedback in order to provide responsive and effective services and support. Use the IS Feedback form to tell us what you think of our services - a print version (pdf) is available from IT and Library service desks.

Complaints about any service managed by Information Services (including IT and Library) can be emailed to is-feedback@kent.ac.uk or helpdesk@kent.ac.uk. An open letter detailing the complaints process (pdf) is available at IT and library service desks.

 

Information Services, University of Kent

Contact IS  |  Feedback on IS  |  IS Regulations

Last Updated: 06/12/2012