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Up-to-the-minute system announcements about University IT services.
Monday (Bank Holiday) 27th May 2013 - Planned Maintenance
The Templeman Library document delivery service will be unavailable on Monday 27, Tuesday 28 and Wednesday 29 May - details http://blogs.kent.ac.uk/isnews/library-catalogue-system-work-tuesday-28-may/
08:00 VOYAGER will be unavailable due to the above listed work.
Tuesday 28th May 2013 - Planned Maintenance
ALL DAY: Templeman Library services, including document delivery will be interrupted: details http://blogs.kent.ac.uk/isnews/library-catalogue-system-work-tuesday-28-may/ VOYAGER will be unavailable to IS staff due to the above listed work.
You will still be able to:
search the Library catalogue and see classmarks and locations
access e-books and e-journals via the catalogue
borrow books from the Loan Desk only
return books to the return point in the Welcome Hall
You will not be able to:
login to the Library account
see item availability information
use self-service machines
pay fines
place recall, document delivery or intersite loan requests
borrow Library laptops (the netbook service is not affected)
08:00-10:00 PAPERCUT (http://printing.kent.ac.uk) will be unavailable during this period while it is upgraded. If you are unable to print, please try again later in the morning.
08:00-11:00 Student online Forgotten Password and new student Claim IT Account services will be unavailable due to updates.
Wednesday 29th May 2013 - Planned Maintenance
The Templeman Library document delivery service will be unavailable on Monday 27, Tuesday 28 and Wednesday 29 May - details http://blogs.kent.ac.uk/isnews/library-catalogue-system-work-tuesday-28-may/
Till 17:00 VOYAGER will be unavailable due to the above listed work.
Thursday 6th June 2013 - Planned Maintenance
08:00-09:00 MOODLE.kent.ac.uk will be unavailable for around 10 minutes.
Saturday/Sunday 15/16th June 2013 - Planned Maintenance
09:00-17:00 NETWORK - RUTHERFORD college, extension, and annexe, DARWIN college, houses, TYLER courts and SENATE network will be interrupted on Saturday 15th June. We will aim to delay the start of the interruption until 9:30am or a bit later if possible. It may be necessary to delay the work for Rutherford annexe until Sunday 16th if there isnt time to finish it on the Saturday, this will only affect connections in Rutherford annexe. We hope that we can re-connect networking to most locations well before 5pm.
Thursday 20th June - Planned Maintenance
08:00-10:00 FOOTPRINTS (http://support.kent.ac.uk) will be unavailable during this period while it is upgraded. There will be a delay in responding to email queries sent to helpdesk@kent.ac.uk while this occurs and it won't be possible to view your tickets online. If you need urgent help ring the IT Service Desk on x4888.
HERON - closure of service end of July 2013
HERON will close at the end of July 2013. Details http://www.kent.ac.uk/is/committees/itup/papers/1213/130218/itup-1213-533-review-svces-unix-heron.pdf
A copy of this, and further information including Help and Contacts is at: http://www.kent.ac.uk/itservices/ For regular updates and advice please follow us on Twitter @UKCLibraryIT or @unikentmobile Facebook: Your Templeman Library http://www.facebook.com/yourtemplemanlibrary ; Mobile: http://facebook.com/unikentmobile