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IT service alerts

Up-to-the-minute system announcements about University IT services.

SHAREPOINT ( is now back up and available. It has been upgraded to 2013 so looks different. Please see the 'Site Contents' link to see the list of sites you have access to, and FAQs at .

More about the SharePoint 2013 upgrade:

Tuesday 29th July 2014 - Planned Maintenance

09:00-14:00 STUDENT DATA SYSTEM, SDS will be unavailable while it is upgraded.

Thursday 31st July 2014 - Planned Maintenance

15:00-17:00 STUDENT DATA SYSTEM, SDS will be closed in order to build the July 2014 HESA frozen database.

Saturday 2nd August 2014 - Planned Maintenance

08:00-15:00 SDS (Student Data System) unavailable due to the annual Undergraduate rollover.

Tuesday 26th August 2014 - Planned Maintenance

08:00-10:00 Logging in to some services and the following services themselves may be briefly interrupted. Please try again and report if still unable to get in after a few minutes.

KENT WEB site: ), MOODLE, Staff/PGR EMAIL, Student EMAIL, STUDENT DATA SYSTEM, MYFOLIO, BLOGS, British Cartoon Archive, ADMISSIONS, and some other services.

Saturday 13th September 2014 - Planned Maintenance

08:00-15:00 SDS (Student Data System) unavailable due to the annual Postgraduates and UG resitters rollover.


Web of Science & Web of Knowledge both have a problem currently, that makes it crash in Internet Explorer when used on campus PCs.

Turning off compatibility mode in Internet Explorer (this may break other sites, but the risk is low) as follows fixes the issue, and we are working on a long term solution:

Tools > Compatibility view settings > untick the box that says "Display intranet sites in Compatibility View" > apply changes

A copy of this, and further information including Help and Contacts is at: For regular updates and advice please follow us on Twitter @UKCLibraryIT or @unikentmobile Facebook: Your Templeman Library ; Mobile: