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IT service alerts

Up-to-the-minute system announcements about University IT services.


Tuesday 22nd April - Planned Maintenance

08:30-09:00 SOME IT SERVICES may pause briefly for around 20 seconds due to network maintenance. Please retry if inecessary if this happens.

08:00-13:00 STAFF and RESEARCH POSTGRADUATE EMAIL service is 'AT SMALL RISK' of interruption.

08:00-10:00 FOOTPRINTS unavailable while it is upgraded. Emails to helpdesk@kent.ac.uk and service requests from IS web forms will be queued until it is back up. The portal to view your own tickets https://support.kent.ac.uk/ will also be unavailable during this time.

08:00-10:00 Records-images.kent.ac.uk unavailable due to maintenance.

08:00-10:00 Online Exam service (EvaExam) will be unavailable due to updates.


Wednesday 23rd April - Planned Maintenance

08:30-09:00 SOME IT SERVICES may pause briefly for around 20 seconds due to network maintenance. Please retry if inecessary if this happens.

08:00-10:00 STUDENT DATA SYSTEM (SDS) unavailable due to maintenance


Thursday 24th April - Planned Maintenance

08:30-09:00 SOME IT SERVICES may pause briefly for around 20 seconds due to network maintenance. Please retry if inecessary if this happens.

08:00-09:00 ONLINE MODULE EVALUATION (Evasys) unavailable due to maintenance.


Friday 25th April - Planned Maintenance

08:30-09:00 SOME IT SERVICES may pause briefly for around 20 seconds due to network maintenance. Please retry if inecessary if this happens.


Thursday 8th May - Planned Maintenance

07:30-09:00 STUDENT DATA SYSTEM unavailable due to system work.


WEB OF SCIENCE & WEB OF KNOWLEDGE

Web of Science & Web of Knowledge both have a problem currently, that makes it crash in Internet Explorer when used on campus PCs.

Turning off compatibility mode in Internet Explorer (this may break other sites, but the risk is low) as follows fixes the issue, and we are working on a long term solution:

Tools > Compatibility view settings > untick the box that says "Display intranet sites in Compatibility View" > apply changes

http://blogs.kent.ac.uk/isnews/internet-explorer-web-science/


A copy of this, and further information including Help and Contacts is at: http://www.kent.ac.uk/itservices/ For regular updates and advice please follow us on Twitter @UKCLibraryIT or @unikentmobile Facebook: Your Templeman Library http://www.facebook.com/yourtemplemanlibrary ; Mobile: http://facebook.com/unikentmobile