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IT service alerts

Up-to-the-minute system announcements about University IT services.


Thursday 31st July 2014 - Service Interruption

12:50 NETWORK in TEMPLEMAN LIBRARY WEST wing is unavailable. We have no fix ETA at this time as an external cabling contractor has to be bought in to fix a damaged cable.


Thursday 31st July 2014 - Planned Maintenance

16:50 STUDENT DATA SYSTEM, SDS is now open.


Friday 1st August 2014 - Planned Maintenance

08:00-09:00 KENT ACADEMIC REPOSITORY (KAR) will be unavailable.

09:00-09:30 WIRELESS network in the REGISTRY will be interrupted for 5-10 minutes during this time.


Saturday 2nd August 2014 - Planned Maintenance

08:00-15:00 SDS (Student Data System) unavailable due to the annual Undergraduate rollover.


Tuesday 26th August 2014 - Planned Maintenance

08:00-10:00 Logging in to some services and the following services themselves may be briefly interrupted. Please try again and report if still unable to get in after a few minutes.

KENT WEB site: )http://www.kent.ac.uk, MOODLE, Staff/PGR EMAIL, Student EMAIL, STUDENT DATA SYSTEM, MYFOLIO, BLOGS, British Cartoon Archive, ADMISSIONS, and some other services.


Saturday 13th September 2014 - Planned Maintenance

08:00-15:00 SDS (Student Data System) unavailable due to the annual Postgraduates and UG resitters rollover.


WEB OF SCIENCE & WEB OF KNOWLEDGE

Web of Science & Web of Knowledge both have a problem currently, that makes it crash in Internet Explorer when used on campus PCs.

Turning off compatibility mode in Internet Explorer (this may break other sites, but the risk is low) as follows fixes the issue, and we are working on a long term solution:

Tools > Compatibility view settings > untick the box that says "Display intranet sites in Compatibility View" > apply changes

http://blogs.kent.ac.uk/isnews/internet-explorer-web-science/


A copy of this, and further information including Help and Contacts is at: http://www.kent.ac.uk/itservices/ For regular updates and advice please follow us on Twitter @UKCLibraryIT or @unikentmobile Facebook: Your Templeman Library http://www.facebook.com/yourtemplemanlibrary ; Mobile: http://facebook.com/unikentmobile