Sabrena Jaswal BA, MA
- 01227 823680
I joined CHSS as a research assistant in 2016 to undertake work involving integrated models of care. I am currently researching Vanguards: Encompass Multispecialty Community Providers (MCP).
I have over ten years of health and social care research experience working on projects ranging from adolescent health literacy to health inequalities and health services evaluations. My research interests are in health communication and education.
I am particularly interested in examining the socio-cultural rules regarding communication and how these can facilitate or impede a person’s health care. Additionally, I want to explore the prominence given to communication within both the medical school curriculum and the health care setting.
I graduated with a BA in Psychology from the University of British Columbia (Canada) in 2003. I was awarded a University of Brighton International Student Scholarship to complete my MA in International Health Promotion 2010.back to top
Also view these in the Kent Academic Repository
Published in 2014, the NHS England’s Five Year Forward View saw the beginning of an ambitious programme to develop new models of care. The result has been the establishment of new ways to organise health services being piloted in a number of ‘Vanguard’ sites around the country. The Encompass Vanguard sits within the Canterbury and Coastal Clinical Commissioning Group (CCG) and involves general practices in Whitstable, Faversham, Canterbury and surrounding areas including Ash and Sandwich. Serving a population of 170,000 people, Encompass is formed into a new model of integrated care known as a Multispecialty Community Provider and is focussed on moving specialist care from hospitals to the community and in particular emphasising on integrated care for older people – a key element within the Five Year Forward View. The new models of care aim to address longstanding problems in the UK health system. Integration of health and social care services will ultimately meet patients’, service users’ and carers’ needs more effectively. Whilst shifting services from hospital to community settings, and closer health and social care service integration are far from new concepts, developing effective new ways of community working to address health and social care demands remains a challenge. A research office has been established as a joint partnership between the Encompass Vanguard and CHSS. The office supports research undertaken within the 16 practices that make up the Encompass group and also conducts and supports research and evaluation of aspects of Encompass’ activities. The research function ensures delivery of high quality national portfolio studies working in collaboration with the NIHR Clinical Research Network and generates and facilitates research activity within all the member practices. The aim is to make research part of the normal everyday activity of the practices and use the knowledge generated by new research to improve care quality. The research will ultimately contribute to the development of the new model of care, provide educational and development opportunities for practice staff and improve staff recruitment and retention. Start date: 01/02/2016 End date: 31/03/2018 Funder: Encompass Vanguard Funding: £164,000
Innovate: optimising the depression pathway through novel digital assessment technology
More than a million people in the UK seek or receive treatment for depression at any given time. Finding the right treatment can be difficult and for many, can take weeks or months to work. Professor Jenny Billings leads the evaluation of a digitally-enabled precision medicine approach to diagnosing and treating depression accurately and quickly. The two year project aims to reduce referrals to scarce secondary and crisis care services, freeing up GP time. ‘Wrapping’ care from GPs, specialist professionals and charities around the patient helps them return to healthy, productive lives. Specially designed web-based App; ‘i-SPERO’ helps patients assess their response to treatment and monitor their depression. It uses validated questionnaires and assessments including facial expression recognition testing. Developed by Oxford-based P1vital Products Ltd, i-SPERO will be piloted at selected GP practices in Canterbury and Coastal CCG. An improved triage style patient pathway adopted alongside the technology, will give greater choice and quicker access to quality care. Mental health charity MIND is supporting crucial patient involvement in this project. Start date: 01/01/19 End date: 31/12/20 Funder: Innovate UK Funding: £201,599
Evaluating and analysing integrated service development
Evaluating and analysing integrated service development Local Clinical Commissioning Groups (CCGs), in collaboration with providers, are currently developing programmes of transformational change, with a particular focus on strengthening integrated health and social care initiatives. These programmes aim to be evidence-based and include research and evaluation workstreams. These workstreams, led by Professor Billings, Director of the Integrated Care Research Unit (ICRU), demonstrate a commitment to ensuring an evidence-based approach, alongside the generation of local evidence of the effectiveness of the integrated care initiatives. Such evidence has the potential to provide a body of transferable knowledge to support the programmes as they roll out across the CCGs and influence developments in the rest of Kent. Researchers are applying the Evidence Integration Triangle, which is based on the methodological approach of “implementation science” (Glasgow et al 2012). This approach is centred on involving a multi-agency stakeholder group from the onset to support the design and evaluation of a specific service through the use of best-practice evidence supplied by the researchers. A key part of this approach is to determine what works for whom, in what circumstances, and with what effects. The overall aim of this methodology is to: Develop realistic person-centred and service-level outcomes Create and source a menu of appropriate indicators for the evaluation and monitoring of interventions Use a participatory approach that focuses on speedy results of processes and outcomes As part of this methodology, the researchers have developed and validated an evaluation framework (the Kent Evaluation Framework) that is relevant to integrated care initiatives being developed and implemented across Kent. ICRU has been supporting the development and evaluation of the following integrated health and social care services: Integrated Intermediate Care (IIC) pathway A bespoke IIC KPI and monitoring framework has been developed which consists of indicators from the Kent Evaluation Framework and local KPIs. This framework is being used by providers to feed the relevant data to the CCG who are compiling the information in order to address any issues within the pathway. Focus groups with staff and managers have been conducted to investigate staff perceptions of the pathway and to highlight areas for improvement. Multidisciplinary Teamwork In Deal, researchers have worked with GP practices, the CCG and other stakeholders to develop an evaluation framework for an integrated multidisciplinary team (MDT) initiative to improve the care of frail, older people who are high users of health and social care services. This initiative involves referrals to a Town GP who leads an MDT involving health, social and voluntary care organisations. A bespoke evaluation frameworkhas been developed based on the Kent Evaluation Framework and the availability of local data. A patient survey has also been developed to determine the extent to which care is perceived to be integrated and person-centred. End of Life Care (EOLC) Pathway Two literature reviews were carried out to inform the development of the pathway and researchers worked with stakeholders to develop the KPI and monitoring framework to support the evaluation of the pathway. This framework has been agreed by the steering group and is now in use for providers to collect the data, which will be analysed by the CCG. This will enable the CCG and the providers to identify areas of EOLC, which require further development within the pathway. The Acute Response Team (ART) This clinical team operates from the Emergency Department at QEQM Hospital in Margate and Westbrook House. The service focuses on older people with long term conditions, preventing hospital admissions and keeping people in their homes for as long as possible. Researchers at ICRU are working with ART and other stakeholders to co-design and deliver an evaluation strategy, which measures the patient experience with respect to person-centred, co-ordinated care, and the experiences of a wide range of professionals and managers associated with the service. Start date: 01/11/2015 End date: 31/10/2018 Funder: Kent & Medway NHS Social Care Partership Trust et al Funding: £61,500 Funder: All Seasons Amount: £9,000
Provision and evaluation of training and support on sport and physical activity for the Social Prescribing sector
London Sport have commissioned CHSS, led by Research Fellow Dr Sarah Hotham, to design and deliver a pilot training programme for social prescribers (SP) around sport and physical activity. The aim is to improve prescribers' knowledge and understanding of how physical activity affects health. London Sport - a County Sports Partnership funded by Sport England - believes that upskilling this workforce (usually originating from a ‘non-fitness’ background) is an ideal way to target efforts to boost physical activity among people referred by their GP with non-medical problems, to social prescribers within the community. This is a potentially inactive population with problems requiring help through voluntary sector providers. The training programme aims to build confidence among social prescribers when discussing health and physical activity with these clients. CHSS will deliver the training in January, and Research Fellow Dr Rowena Merritt will conduct an evaluation of the programme in spring. London Sport hope to obtain funding to enable roll-out of the training across all London boroughs, and possibly nationwide in future. Start date:19/11/18 End date: 30/04/19 Funder: London Sport Funding: £14,369