Booking a seat
It is essential that you book your seat prior to travelling.
If you have a disability, please contact the Kings Ferry a minimum of 2 working days before you are required to travel and they will assist you with arranging transport.
Once you have your annual travel pass, you can book your seat from 2 weeks prior to travelling and up to 30 minutes before you travel. The bookings are applied to your annual travel pass. This can be accessed from the 'my tickets' section on the booking system, if you select to view ticket a QR code will appear for the driver to scan. For more information on how to book a seat on the service please read the guide below.
For travel between Pier Quays, Pembroke (Medway campus) and Dockyard (Western Avenue), you can also catch the Arriva 1 bus for this journey.
If you are either a carer who will need to travel on the Campus Shuttle service sitting next to the student you are travelling with or if you are a student who requires a carer to sit next to you whilst travelling, please contact the Transport Team to assist with the booking.
Booking this service is essential, please note you may also be required to show your KentOne or Kent Union card when boarding your booked service.