Student Support & Wellbeing

Information for staff

Help for yourself

The University Counselling Service is available to staff who are experiencing emotional difficulties. Staff are able to self-refer to the service and can receive up to five individual counselling sessions. Counselling is designed to offer confidential listening support in times of difficulty.

Contact Wellbeing Services.

Help for a student

If you are concerned about the wellbeing of a student you can suggest that they contact the Wellbeing Team. The Wellbeing Team offers free support to students experiencing distress arising from psychological, emotional or mental health issues. You can also contact the team for a consultation or confidential advice about supporting a student. The Wellbeing Team consists of Wellbeing Advisers, Counsellors and Student Mentors. The team can help with issues such as:

General anxiety

Academic pressure

Adjusting to student life

Low mood, mood swings or depression 

Family and relationships      


Eating difficulties

Loss and bereavement

Panic attacks

Low self-esteem


Suicidal thoughts

Wellbeing Advisers

Wellbeing Advisers are specialist practitioners who can offer mental health advice and support. Wellbeing Advisers will look at how a student’s mental health impacts on their studies and can put reasonable adjustments in place which will be of assistance to the student. The Adviser will work with the student and academic school to devise an Inclusive Learning Plan (ILP) which may include exam adjustments, use of enabling equipment or provision of class resources. If appropriate the Adviser can also support a student to apply for Disabled Students’ Allowance (DSA). Students may be eligible for support from a Student Mentor. If a student suffers from more serious mental health concerns the Wellbeing Adviser will liaise with the student’s GP and specialist mental health services in the community.

Outreach Wellbeing Adviser

We also have an outreach wellbeing adviser who can visit students at a place of their choice on campus if they feel reluctant, or unable, to come and register with us.  This would be an informal meeting to engage the student and offer support. 


The counselling team offers up to five individual face to face counselling sessions. Counselling offers a student time, space and support to explore and make sense of issues concerning them. Counselling can help get thoughts, feelings, behaviour and perspective on life back in balance again.

Suicide prevention

Guidance on how to identify and support people at risk of suicide: It's safe to talk about suicide (PDF)

Wellbeing events

Find out about Wellbeing events taking place this academic year.





Student Support - © University of Kent

The University of Kent, Canterbury, Kent, CT2 7NZ, T: +44 (0)1227 823158, (0)1634 888969

Last Updated: 09/10/2018