Student Support & Wellbeing

Self-help resource list

The resources listed on our website are intended for guidance only, and the views expressed or advice given by any of these organisations do not necessarily reflect those of the University of Kent as an organisation. University of Kent will not accept any responsibility for any action taken as a result of the content, guidance or advice given by the organisations listed.



Social Anxiety

Panic Attacks

Health Anxiety



  • Cruse Bereavement Care: national charity offers group and one-to-one support to those who have been bereaved: 08456 030024.
  • Marie Curie: practical advice and confidential support covering all aspects of terminal illness and bereavement for patients, and their families and friends.
  • Survivors of Bereavement by Suicide (SOBS): support for those who have been bereaved through suicide.
  • Winston’s Wish – A national charity supporting children, and parents of children, who have been bereaved.

Big White Wall

University of Kent students wherever they are located can access free, 24/7 online support for issues around mental health and wellbeing. The Big White Wall (BWW) is a Care Quality Commission registered service recognised nationally through awards by the NHS and is a safe environment overseen by qualified therapists called Wall Guides. It offers:

  • peer talk therapies where members initiate or join forums on topics ranging from depression and anxiety to relationship issues, work stress, abuse, self-harm and eating disorders
  • peer support and networks where students make ‘friends’ to create a support network as a reference group, source of motivation and a means to improve self-awareness
  • creative therapies employing art and writing therapies where members express themselves on ’bricks’ that are posted to the Big White Wall where they can choose to share and discuss the underlying ‘story’
  • brief counselling providing immediate 24/7 support from Big White Wall Guides who are trained counsellors
  • 24/7 guided groups that are based in therapeutic approaches such as interpersonal therapy and cognitive behaviour therapy

In order to gain access to this service click on the BWW link using your Kent email address to gain access only. As part of the registration process, do not use your KENT account password for this service. Note, you may, upon completion of the registration process change your contact email address to a non-Kent email account. Big White Wall take privacy very seriously. Read their privacy policy for more information.


Canterbury Nightline


Chronic Pain

Depression/Low mood

Eating Distress

Financial concerns

General advice and support

  • Citizens Advice Bureau – Canterbury 01227 452762 or Medway 01634 383760. National helpline: 0844 499 4128.

General online resources for self-help booklets

General self-help books available in the University library


  • Porchlight Canterbury offer local support to those who may find themselves homeless - 01227 760078 or 0800 567 7699.

Relaxation and mindfulness

  • Meditation Mix CD.
  • You Tube videos – search for guided meditations with Jon Kabat-Zinn or Mark Williams.




  • East Kent Early Intervention in Psychosis Service - 01227 812390: This service is based in Littlebourne Road, Canterbury. They are a specialist team who work with young people between 14 and 35 who experience symptoms of psychosis for the first time.

Sex, Love and Relationships

Sexual Assault/Domestic Violence


Suicidal thoughts

  • Samaritans, a National helpline 08457 90 90 90; Canterbury 01227 457777; Medway 01634 730981.
  • Papyrus, a charity providing support for young people who are experiencing suicidal thoughts. Papyrus can support you if you’re worried about a friend who may be suicidal.




Student Support - © University of Kent

The University of Kent, Canterbury, Kent, CT2 7NZ, T: +44 (0)1227 823158, (0)1634 888969

Last Updated: 01/06/2020