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Region coverage
The SafeZone service is specific to regions that have been defined by Campus Security. You see which regions are covered by tapping ‘Regions’ on the SafeZone app menu. While you are within one of those defined regions, we will respond to requests for assistance. If you use SafeZone outside of those, the app will prompt you to dial 999.
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Canterbury campus
In the event of an emergency or first aid alert, Campus Security will telephone you immediately and attend as soon as possible.
Enquiries will be answered by the University’s switchboard, Monday to Friday, 09.00-17.00. Outside of those hours enquiries will be answered by Campus Security Control Room.
Medway campus and Chatham Historic Dockyard
In the event of an emergency or first aid alert, Campus Security will telephone you immediately and attend as soon as possible.
Enquiries will be answered by the University’s switchboard, Monday to Friday, 09.00-17.00. Outside of those hours enquiries will be answered by Campus Security Control Room.
Liberty Quays
In the event of an emergency or first aid alert, users can expect an immediate telephone response from Campus Security who will alert security at Liberty Quays and request their intervention to assist the user.
Enquiries will be answered by the University’s switchboard, Monday to Friday, 09.00-17.00. Outside of those hours enquiries will be answered by Campus Security Control Room.
Tonbridge Centre
In the event of an emergency or first aid alert, users can expect an immediate telephone response from Campus Security who will assess the situation with the user and arrange an appropriate response (i.e. provide advice and reassurance, arrange assistance of other nearby staff, summon emergency services).
Enquiries will be answered by the University’s switchboard, Monday to Friday, 09.00-17.00. Outside of those hours enquiries will be answered by Campus Security Control Room.
Brussels and Paris centres
In the event of an emergency or first aid alert, users can expect an immediate telephone response from Campus Security who will assess the situation with the user and arrange an appropriate response (i.e. provide advice and reassurance, summon emergency services, notify local University of Kent staff).
Enquiries will be answered by the Centre’s switchboard, Monday to Friday, 09.00-17.00. Outside of those hours enquiries will be routed to the relevant answer-phone.
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