Departmental IT support



Staff Managed Desktop service

If you're buying new PCs for the University:

Apply for a Staff Managed Desktop

What the Staff Managed Desktop service includes:

Costs for the initial build

£25 per hour. It could take longer than 1 hour:

  • to reduce costs, transfer any data yourself to a networked file store, external drive or USB memory sticks.
  • to build and transfer data and settings from an older Staff Managed Desktop often takes 2-3 hours (depending on amount of data).
  • if you need us to connect a printer or scanner, allow for 1 hour.
  • rebuilds of non-standard PCs can take a few hours.

Ongoing maintenance costs

  • Annual maintenance fee: £20.
  • Hardware maintenance fee: £47.50 - only needed when the manufacturer's warranty has run out.

We can't offer hardware maintenance for PCs older than 5 years from the start of the maintenance period (1 August each year).

Using a Staff Managed Desktop

Advice on using a Windows 7 Staff Managed Desktop

Departmental student PCs

IS can maintain your student PCs for a small annual charge. A tailored software build can be created based on the disk image from the Student PC service.

Contact us for more details.


IT Services, University of Kent

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Last Updated: 08/10/2018