Information Services – IT Services

Report an IT fault

If your fault is urgent, you can phone us. Fill in the form below or get more specific help:

Your details 

Fields marked * are required for submission

eg abc1, or unknown /none if appropriate

please provide if your Kent email is not working

Computer details 

Fault description 

The more detail you can provide the quicker we can resolve the fault - find out what information we need

Having trouble restarting?
Try pressing the power button for 10 seconds.

Required input 

How can I find out the name of the PC?

  • Windows 7 or Windows Vista: when logged in, click the Start button, then use the right mouse button to click Computer and choose Properties (the last on the list), and note the Full Computer Name.

IT Services, University of Kent

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Last Updated: 14/07/2015