International Student

Working with us

What you can expect from us

  • Applications will be processed quickly and efficiently
  • A partnership approach to working together to provide the best level of service to our students
  • A dedicated team of staff who will respond to your queries in a timely and professional manner
  • Regular updates, information and materials about the University, including changes to courses and entry requirements
  • Delivery of advice and training programmes including updates on UK developments in Higher Education
  • Promotion of your agency through our representative webpages
  • Support and advice with advertising campaigns and exhibitions
  • A visit to your office, where possible, from a University of Kent staff member to carry out counsellor training on the latest Kent programmes and procedures

Your responsibilities

  • Kent will be promoted in a professional, accurate and ethical manner
  • You will make clear to students their obligations under the terms of their student visa and the serious consequences of non-compliance
  • Information about Kent on your website, within your social media channels, and in any other promotion materials, will be accurate, up to date and prominent
  • You will maintain a standard of conduct not harmful to the work, good order or good name of the University
  • Your agency will submit complete, accurate, genuine applications
  • At all times, you will act in the best interest of the student and the University of Kent. You will conduct all interactions with students in this manner
  • You will work together with the University to ensure that advice is given to students in a professional and accurate manner
  • You will stay up to date with the latest UKVI policies and procedures
  • You will at all times adhere to the UKCISA code of practice
  • You will abide by the Representative Obligations as listed in your University of Kent agreement
  • You will disseminate information received on visits to your office from Kent staff throughout the rest of your branches
  • You will be familiar with the British Council's good practice guidance and UK information for agents

International Development - © University of Kent

The University of Kent, Canterbury, Kent, CT2 7NZ, T: +44 (0)1227 764000

Last Updated: 30/06/2016