Contact Us
No matter how big or how small, contact us to talk about what may be bothering you, especially when things feel too difficult to manage on your own. We will try to help you whenever we can.
We are available in person and via email, phone call, or Teams meeting:
- Email: CCLTeam@kent.ac.uk
- Call: College Life on 01227 827010 or Community Life on 01227 823141
- Visit: Monday to Friday, 09:00-17:00. Locke Building, University of Kent, Canterbury CT2 7UG.
When might you be contacted by the team directly?
The College and Community Life team focus is on support, usually around welfare, personal or financial problems.
Our team will reach out to check all is well and offer you or your household an appointment:
- If concerns are raised by other services who interact with you on the campus, like the House Keeping team or College Reception
- If we receive an incident report from Campus Security
- If other services, including your academic Division are not able to make contact with you
- If concerns are raised about your off-campus term-time address
We will contact you via your Kent email, by texting or calling your mobile number listed on KentVision or by letter to your private term-time address
It is very important you keep your contact details up to date on KentVision, including an up-to-date mobile number and term-time address.
How to check or update your contact details in KentVision:
- Term-time address: KentVision> 'My Details' > 'My Personal Details’
- Permanent address: Please email csao@kent.ac.uk
Meet the CCL team
The CCL team is made up of the Head of College and Community Life, and a team of College and Community Life Officers.
Head of College and Community Life
The Head of College and Community Life manages the College and the Community strands with regards to support, advice and new initiatives, as well as providing leadership to ensure that the support and advice the team offers is coordinated, accessible and innovative. Aiming to ensure an excellent student experience is accessible to all students, they work across the Medway and Canterbury campuses, managing relationships with Kent’s faith representatives and chaplains, other stakeholders on and off campus, the College alumni and current student members.
I have worked within Higher Education Student Services for over 16 years and specialised in Student Discipline and University processes as part of my postgraduate studies at Kent.
I enjoy working with young people, and I'm happiest when busy. I find simple moments of calm to build resilience and wellbeing. My favourite place on campus is within the strip of ancient woodland behind Venue listening to the gentle sounds of nature
College Life Officers
The College Life Officers provide a friendly ear and listen to any concerns or issues of on-campus College members. They can give informal advice, offer informal dispute resolution to households or individuals, and can direct you to specialist student services where appropriate. As well as supporting students as they adapt to independent living at university, they also organise events and support the Residential Life Assistants to build the College community and ensure an excellent experience of life on our campuses.
The freedom of adventure drives me, from physical adventures to the emotional wellbeing experience. I'm always ready to help, from discussing worries with a coffee to sharing thoughts around a fire or a group cycle to clear the mind.
I enjoy supporting students in the College communities here at Kent. I’m interested in connecting with people and learning more about them. I'm passionate about mindfulness, reducing waste whenever I can, and I like travelling, Yoga and Pilates.
I have come from a background of youth work, which has taught me to provide student support in a way that is defined and directed by the individual. I have a passion for travel, the arts and sports and wellbeing activities.
Community Life Officer
The Community Life Officer offers a friendly key point of contact for students living in the local community in private accommodation. He can give informal advice, offer informal dispute resolution to households or individuals, and can direct to specialist student services or local community support services where appropriate. He is also a key point of contact for local residents, liaising between the University, other stakeholders and students. He helps foster positive interactions and initiate events to build a shared community life off our campuses.
I want to empower students to embrace every opportunity, to proactively better both their College and local community to live safely, happily and prosperously. I’m into all things creative, so excited to see what my local community has to offer.