New student FAQ

The questions below have all been asked by our students or their parents at one time or another. If you find that your query is not addressed or if you have any specific questions, please email gettingstarted@kent.ac.uk

FAQ list

Arrivals Weekend is when we welcome all of our new students to the University. You will complete your registration and you'll move into your accommodation. Arrivals Weekend takes place on Saturday 14 and Sunday 15 September 2019

Take a look at our Arrivals information for Canterbury and Medway These pages have your key dates and times for arrival and registration.

UK students
Passport 

EU students (excluding the UK)
Passport or EU identity card 

Non-EU students
Passport and visa.

Please go to the Documents page for a full list and more information.

You must register with us to become a member of the University. To register, you must have already enrolled. Not enrolled yet?

Registration is confirmation that you have taken up your place, commenced your programme of study and collected your KentOne card. If you do not enrol, you will not be able to register. If you enrol but do not register, you will have your access to University facilities withdrawn. 

Canterbury campus

Complete your registration in the Sports Centre. You can do this over Arrivals Weekend (14/15 September) or during Welcome Week until Thursday 19 September, 4:30pm.

Medway campus

Complete your registration in the Pilkington Building. You can do this over Arrivals Weekend (14/15 September) or during Welcome Week until Friday 20 September, 4pm.

If you are arriving after the start of term (23 September 2019) you must obtain approval from your admitting School/centre via Enrolment Management Services.

Contact Enrolment Management Services via KentVision for approval. Once approval has been granted, a note will be put on your admissions record.

Complete your registration in person at the Student Reception, The Registry Building. Monday – Friday, 9am – 4:30pm.

Deadline to register: Monday 14 October 2019 (Registration must be complete by 10am)

Extensions for late registration will NOT be permitted.

If you are arriving after the start of term (23 September 2019) you must obtain approval from your admitting School/centre via Enrolment Management Services.

Contact Enrolment Management Services via KentVision for approval. Once approval has been granted, a note will be put on your admissions record.

Complete your registration in person at the Gillingham Reception, the Gillingham Building. Monday – Friday, 9am – 5pm.

Deadline to register: Monday 14 October 2019 (Registration must be complete by 10am)

Extensions for late registration will NOT be permitted.

If you're travelling to the University from within the UK, take a look at our Transport and parking page. This will give you all the information you need about getting to the University over Arrivals Weekend. 

Read our Arrange your travel to Kent page for details of our airport transfer service, public transport options and how to book a taxi.

Once you have activated your Kent IT Account you should set Kent Wi-Fi on your laptop, phone and tablet, even if you’re off campus. Ideally do it before you arrive! 

Get Wi-Fi ready

Check which technology to bring: advice on compatible laptops, tablets, printers, games consoles, speakers, TVs etc. You can also download free software 

Network cable (Canterbury students): the wired internet in your room will be more reliable than Wi-Fi. Games consoles will only work on the wired network. 

Undergraduates: Choose/review your modules

Undergraduate science students: You do not need to complete online module registration. Please check your programme information with your School.

Postgraduates: Open from Monday 9 September 2019. Online Module Registration is only open to postgraduate taught students in the following schools: 

 - English
 - Engineering and Digital Arts
 - Politics and International Relations 
 - Psychology. 

Choose/review your modules

All other students will be contacted by their school upon their arrival.

Guide to opening a UK bank account.

If you are bringing your family to the UK with you then you will need to make a number of arrangements before you arrive. Read our Students with families guide for advice on finding somewhere to live, schools and childcare and where to find further advice and support. 

Bedrooms include:
Bed with mattress, mattress protector and one pillow (no pillow in Woolf College). Bed sizes are dependent on room type, please refer to our bedding sizes information to find out more. 

Ample storage space
Desk and desk chair
Notice board
En-suite bedrooms include a shower, toilet, basin and mirror
Wired internet port
Wi-Fi.

All self-catered kitchens include:
Cooker with oven and hobs
Sink with drainer
Fridge freezer/s
Microwave
Kettle
Iron and ironing board
Wired internet port
Wi-Fi.

All part-catered kitchenettes include:
Sink with drainer
Fridge
Microwave
Kettle
Wired internet port
Wi-Fi.

Yes. If you're going to be living on the Canterbury campus, you can order a range of items from UniKitOut that can be delivered directly to the University ahead of Arrivals Weekend. More about UniKitOut, including how to order and order deadlines.

Bedrooms include:
4ft double bed with mattress and mattress protector
Wardrobe
Desk with drawers, desk chair and desk lamp
Notice board and bookshelves
En-suite shower, toilet and basin
Wired and wireless internet.

All kitchens include:
Electric oven with grill and four-ring hob/extractor fan
Dining table and chairs
Fridge freezer/s
Microwave
Sinks with drainer
Vacuum cleaner and ironing board
Mop, bucket, broom, dustpan and brush
Rubbish bin.

If you are unable to bring all your personal items when you arrive, make sure your belongings arrive after you have checked into your accommodation as there is no space for storing luggage at the University.

Storage firms and removal companies can store luggage during vacations and, for international students, they will also often send your belongings from your home country to Kent, if you choose to send them in advance.        

Absolutely! We have plenty of secure bike shelters and other facilities for cyclists and there are some great cycling routes around the local areas.

Top tip: Please use the bike shelters provided as you're not allowed to keep your bike in your room or stored in corridors.

UK electric plug adapters if you're coming from overseas.

Towels and tea towels

Hairdryer

Clothes airer and coat hangers 

Cutlery, glasses, food storage containers if you're in self-catered accommodation

Television (you'll need a TV licence)

Your car

Large items, or too much stuff!

Food and plant produce from outside the EU

Fridges (unless required for medical purposes)

In part-catered accommodation? 
You have a kitchenette supplied with a microwave and a kettle so don't bring saucepans or lots of kitchen equipment; just cutlery and small basic items.

Please check the Accommodation Handbook for a full list of prohibited items.

The KPass is the best (and cheapest) way to enjoy The Venue events on campus. This card gives you access to great savings, free meals and drinks, exclusive offers and queue jumping all year long! Details of where to buy your KPASS will be on the Kent Union website soon!

Bought a KPass already?
You can collect it during Arrivals Weekend from The Venue in the Union Plaza.

Both the Canterbury and Medway campuses have a great range of food and drink options to suit all tastes and budgets!

Canterbury food outlets
Medway food outlets

The campuses are covered by 24/7 security and CCTV, but wherever you are it’s best to be aware of potential dangers and take precautions by following our safety advice.

We encourage all new students to watch this short advice and crime prevention video. The initiative has been supported by: Kent Police, University of Kent, Canterbury Christ Church University, Kent Union, Christ Church Students' Union, Kent Fire and Rescue, Canterbury City Council and the NUS. 

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