Canterbury community

Working together

The University is working closely with residents’ associations to find innovative ways to support community cohesion.

This has led to successful initiatives such as the Street Marshal Scheme and Student Community Champions to encourage positive relationships through common understanding and shared responsibility.

Street Marshal Scheme

Operating in residential areas, the Street Marshal Scheme aims to safeguard students and local residents as they move through designated areas of Canterbury at night. It also promotes positive community relationships by encouraging students and local residents to behave responsibly while walking through these areas.

The Scheme is now in its third year of operation in St Michael's and the area near Club Chemistry through to North Holmes Road. Following the impact of the scheme in these areas, it has recently been extended into the Headcorn Drive area of Hales Place, where Street Marshalls are patrolling in male and female pairs on Wednesday, Friday and Saturday nights, from 23.00-04.00, during term time.

If you have any concerns while walking through a designated area, please approach the Street Marshals who will be pleased to help both students and local residents.

The scheme was set up and funded by the University of Kent and Canterbury Christ Church University, and fully supported by the Canterbury residents' associations.

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The type of contact the Street Marshals have with students and local residents is regularly monitored.

We are pleased the Street Marshals have not needed to use their devolved powers, and first aid provision was only required on two occasions.

Summary of the 2016-17 data

Contact type
Talked to 12,308
Advice provided 113
Advised about behaviour 302
Helped or escorted home 34
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“The scheme has proven to be a worthwhile investment.

Not only has it made students feel safer on our streets when returning to their accommodation in the early hours, it has also contributed to the drastic reduction in anti-social behaviour and late night noise in areas that are patrolled.

The local community is very appreciative of the presence of the Street Marshals and I am constantly told by residents that they have made a big difference.

I am most grateful to the two universities for taking this initiative.”
- Terry Westgate, resident and local councillor

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Student Community Champions

In September 2016, we launched a pilot Student Community Champion scheme in conjunction with the St Michael’s Road Area Residents’ Association of Canterbury.

The role aims to support conversations between residents and students, acting as a focal point for student feedback and helping to resolve everyday issues.

The pilot was reviewed in June 2017 and based on the positive feedback we will be extending the scheme in the new academic year. From September 2017 the scheme will operate in both St Michael's Road and Hales Place.

“It is a pleasure to work with the Student Community Champions. We will all want to learn from the first year of the scheme, but it’s clear that it can play a key role in promoting good relations between students and long-term residents in our area.”
- Richard Norman, Chair of the St Michael’s Road Area Residents’ Association


We work with partner organisations including Canterbury City Council, local residents associations and Canterbury Christ Church University to communicate important information to students and residents at key times of the year.

These campaigns are designed to encourage our students to become an integral part of the community, encourage co-operation with local groups and to help manage the impact of student arrival and departure times when terms begin or end.

The University of Kent, Canterbury, Kent, CT2 7NZ. T: +44 1227 764000

Last Updated: 25/04/2018