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Ann-Marie Towers

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I joined CHSS as a Senior Research Fellow in April 2019, after sixteen years at the Personal Social Services Research Unit (PSSRU) at the University of Kent. I am a collaborator for the NIHR Research Design Service South East, a panel member for NIHR Research for Patient Benefit (South East) and lead a programme of work to develop, test and support the Adult Social Care Outcomes Toolkit (ASCOT).
I am a mixed-methods researcher, using both qualitative and quantitative techniques. I have a special interest in how we might employ qualitative methods, such as observations, supported interviewing techniques and forms of adapted communication, to try and ascertain the views and experiences of care home residents and people with cognitive and communication difficulties. I have been the principal or co-investigator on several grants and have received funding from the Big Lottery fund, the NIHR School for Social Care Research, NIHR Health Services and Delivery, NIHR Research for Patient Benefit and most recently, from NIHR for one of the new Policy Research Units (Quality, Safety and Outcomes of Health and Social Care Research Unit).
As well as traditional research, I deliver training and consultancy in the UK and internationally to support the wider use of the Adult Social Care Outcomes Toolkit in research, policy and practice. Recent examples include:

  • Writing and delivering new ‘train the trainer’ courses in Australia to support the use of ASCOT in care planning conversations.
  • Working with the Northern Ireland Health and Social Care Board to support their use of ASCOT in the evaluation of self-directed support.
  • Training NHS England to use the ASCOT in their national evaluation of the care home vanguard sites.
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Also view these in the Kent Academic Repository

Monograph
Towers, A.-M., Palmer, S., Brookes, N., Markham, sarah, Salisbury, H., Silarova, B., Makela, P. and Hussein, S. (2022) Quality of Life at Work: what it means for the adult social care workforce in England and recommendations for actions. University of Kent and London School of Hygiene and Tropical Medicine. Available at: file:///C:/Users/hlw/Desktop/BT_131600_Quality%20of%20Life%20at%20Work_Final%20(002).pdf.
Razik, K., Turnpenny, A., Bradshaw, J., Rand, S., Towers, A.-M., Caiels, J. and Smith, N. (2019) ASCOT Easy Read: usability evaluation of an electronic adaptation. PSSRU, University of Kent.
Conference or workshop item
Zhang, W., Greig, J., Darton, R., Saloniki, E.-C., Towers, A.-M. and Blurton, P. (2022) "Understanding and supporting older people's moves into and between social care settings: a scoping review", in. British Society of Gerontology Annual Conference 2022. Available at: https://www.britishgerontology.org/DB/general-events/bsg-annual-conference-2022.
Rand, S., Silarova, B., Towers, A.-M. and Jones, K. C. (2021) "A cross-sectional study during COVID-19 of the social care-related quality of life of people with dementia and their carers in England", in. International workshop on COVID-19 and Long-Term Care systems: What have we learnt and what policies do we need to strengthen LTC systems?. Available at: https://ltccovid.org/2021/11/16/a-cross-sectional-study-during-covid-19-of-social-care-related-quality-of-life-of-people-with-dementia-and-their-carers-in-england/.
Towers, A.-M. (2021) "The Adult Social Care Outcomes Toolkit (ASCOT)", in. Kent, Surrey and Sussex Care Home Safety Network.
Towers, A.-M. and Potts, J. (2021) "Public involvement in research", in. Webinar to support applications for the following funding call: Transforming care and health at home and enabling independence. Available at: https://www.ukri.org/opportunity/transforming-care-and-health-at-home-and-enabling-independence/.
Towers, A.-M. and Boaz, A. (2021) "The new NIHR Social Care Partnerships", in. Research Design Service Research Capacity Building Webinar.
Šilarova, B., Rand, S., Towers, A.-M. and Jones, K. (2021) "Enhancing our understanding of measuring quality of life of people with dementia who are unable to self-report", in. British Society of Gerontology 50th Annual Conference.
Towers, A.-M., Vadean, F., Allan, S. and Forder, J. E. (2021) "Regulator quality ratings and care home residents' social care-related quality of life", in. British Society of Gerontology 50th Annual Conference. Available at: https://www.britishgerontology.org/public/31949/BSG_Conference_Book_2021_Online_v2.pdf.
Šilarova, B., Brookes, N., Palmer, S., Towers, A.-M. and Hussein, S. (2021) "Understanding and measuring the workrelated quality of life (WRQoL) among those working in adult social care: A scoping review", in. 5th Transforming Care Conference.
Šilarova, B., Rand, S., Towers, A.-M. and Jones, K. C. (2021) "Conducting a study in adult social care during a pandemic: lessons from the Measuring outcomes of people with dementia and their carers (MOPED) study", in. Patient Reported Outcome Measures (PROMs) Research Conference.
Towers, A.-M. (2021) "Conducting research in care homes and the reliability of data reported by proxy", in. NIHR Statistics Group 5th Annual Conference. Available at: https://www.youtube.com/watch?v=LsDF9uEWmjw&list=PL0zQjXsxOAcsAGtSKisU8GCxCsKkSpIa2.
Towers, A.-M. (2021) "Inclusion of people who cannot self-report in research", in. NIHR SSCR Capacity-building webinar. Available at: https://www.sscr.nihr.ac.uk/event/nihr-sscr-webinar-inclusion-of-people-who-cannot-self-report/.
Rand, S., Silarova, B., Towers, A.-M. and Jones, K. (2021) "Measuring the social care outcomes of people with dementia and carers", in. 5th Patient Reported Outcome Measures Research Conference (PROMs). Available at: https://arc-eoe.nihr.ac.uk/events/5th-national-patient-reported-outcome-measures-proms-annual-uk-research-conference.
Towers, A.-M. and Vadean, F. (2020) "Regulator quality ratings and care home residents' social care-related quality of life", in. NIHR School for Social Care Research Webinar.
Towers, A.-M. and Greenwood, R. (2019) "Trials methodology meets social care research: issues and opportunities", in. 5th International Clinical Trials Methodology Conference.
Collins, G., Towers, A.-M., Smith, N., Palmer, S., Naick, M. and Babaian, J. (2018) "Engaging with care home managers", in. British Society of Gerontology Conference.
Collins, G., Towers, A.-M., Smith, N., Palmer, S., Naick, M. and Babaian, J. (2018) "MOOCH Symposium: Engaging with care home managers", in. BSG Conference 2018.
Towers, A.-M., Smith, N., Palmer, S. and Collins, G. (2018) "Measuring the outcomes of care homes", in. British Society of Gerontology 47th Annual Conference.
Towers, A.-M., Palmer, S., Smith, N. and Collins, G. (2018) "The relationship between regulator quality ratings and care home residents' care-related quality of life", in. International Long-term Care Policy Network (ILPN) Conference.
Showing 20 of 91 total publications in KAR. [See all in KAR]
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Applied health research, health and social care evaluation, vulnerable groups, complex health needs, long term care of older people, integrated care, mixed methodology, qualitative research, children's hospices, European research, health visiting

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Last Updated: 09/10/2020