Centre for Health Services Studies

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Dr Catherine Marchand

Research Assistant



As a research assistant, I work with Professor Stephen Peckham on the General practitioner (GP) recruitment, retention and re-engagement research project (Health Education Kent Surrey and Sussex workforce planning).

The project aims to provide an analysis of the evidence and recommendations for NHS England and partners on interventions and GP workload. Using the NHS England ten-point plan to support the recruitment, retention and re-engagement of GPs, we are conducting an evidence synthesis to support actions set out in the plan and gathering evidence from wider literature on other approaches to retention and recruitment.

On a personal basis, I am also working on a research project with Dr Bogdan Negoita from the Warwick Business School at The University of Warwick on the effects of source of social support on employee well-being in a stressful situation such as IT outsourcing.

My research interests are in workplace relationships - occupational stress, health psychology, employee well-being, work group and team processes and organisational behaviour and interdisciplinary work groups in healthcare. My expertise revolves around employee’s health psychology and wellbeing, organisational and occupational health psychology and quantitative and qualitative research methods.

I studied at undergraduate and postgraduate level in Montréal (Québec, Canada), obtaining a BCom in management specialising in Organisation and Human Resource Management in 2006; and an MBA in 2009 from the Université du Québec à Montréal. My Master’s dissertation was The Role of the Team in Employee Relationships: A Multi Foci Approach to Employee Retention. My doctoral dissertation looked specifically at the effect of organisational support on stress.

While studying for my PhD I worked as a research assistant, at both the Université du Québec à Montréal and HEC Montréal. From cross-sectional research on employee attraction and retention, and team relationships to longitudinal studies on sources of organisational support and commitment, I had the opportunity to study organisational settings and employees from different professions.

I was also privileged to mentor and coach students and doctorate colleagues, mainly in research methodologies.
In 2012, I joined the Faculty of Medicine of the Université de Montréal as a member of the Patients-as-Partners initiative. I held various roles from tutor, mentor and trainer, in modules such as Health Science Collaboration, Community Health Internship, and Clinical Ethic Workshop. I am a member of the Patient expert committee and the Network of Primary Care Research at the Université de Montréal.

I successfully completed my PhD in Management in 2015 at HEC Montréal and joined CHSS in September 2015.

Organisational Behaviour (OB) & Human Resource Management (HR) divisions, Academy of Management (AOM)
European Association of Work and Organisational Psychology (EAWOP)
Society of Industrial and Organisational Psychology (SIOP)

Research grant:
Lussier MT, Boivin N et al Let’s Discuss Health: implementation and assessment in primary care of a web strategy to motivate patients to self-manage their health and support collaboration with health care providers (Canadian Institutes of Health Research)

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Also view these in the Kent Academic Repository

Coulton, S. et al. (2017). Pragmatic randomized controlled trial to evaluate the effectiveness and cost effectiveness of a multi-component intervention to reduce substance use and risk-taking behavior in adolescents involved in the criminal justice system: A trial protocol (RISKIT-CJS). BMC Public Health [Online] 17:2-10. Available at: http://dx.doi.org/10.1186/s12889-017-4170-6.
Marchand, C. and Vandenberghe, C. (2016). Perceived Organizational Support, Emotional Exhaustion and Turnover: Moderating Role of Negative Affectivity. International Journal of Stress Management [Online]. Available at: http://dx.doi.org/10.1037/str0000020.
Vandenberghe, C. and Marchand, C. (2015). The Moderator Effect of Socioemotional Needs in the Relationship between Perceived Support and Organizational Commitment. Psychologie du travail et des organisations [Online] 21:41-59. Available at: http://revue-pto.com/articles%20pdf/Mars%202015/2100.pdf#page=44.
Marchand, C. and Vandenberghe, C. (2015). Perceived Organizational Support, Perceived Resource Loss, and Psychological health: The Moderating Effect of Negative Affectivity. Travail Humain [Online] 78:193-216. Available at: http://dx.doi.org/10.3917/th.783.0193.
Marchand, C. and Vandenberghe, C. (2014). Job Scope and Commitment: The Moderating Role of Support and Leader-Member Exchange. Relations industrielles / Industrial Relations [Online] 69:621-644. Available at: http://dx.doi.org/10.7202/1026761ar.
Marchand, C. and Vandenberghe, C. (2014). Can Perceived Organizational Support Act as a Social Resource? An Analysis from the Perspective of Conservation of Resources Theory. Psychologie du travail et des organisations [Online] 20:63-90. Available at: http://revue-pto.com/articles%20pdf/Mars%202014/2010.pdf#page=65.
Marchand, C. and Vandenberghe, C. (2013). Organizational Commitment, Coping, and Affect in Organizational Context: Test of an Integrative Model. Psychologie du travail et des organisations [Online] 19:293-293. Available at: http://revue-pto.com/articles%20pdf/Septembre%202013/1930.pdf#page=74.
Peckham, S., Catherine, M. and Peckham, A. (2016). General practitioner recruitment and retention: An evidence synthesis. Policy Research Unit in Commissioning and the Healthcare System. Available at: http://blogs.lshtm.ac.uk/prucomm/files/2016/11/PRUComm-General-practitioner-recruitment-and-retention-review-Final-Report.pdf.
Conference or workshop item
Marchand, C. and Vandenberghe, C. (2015). Perceived Organizational Support, Emotional Exhaustion and Turnover: Moderating Role of Negative Affectivity. in: Conference of the European Association of Work and Organizational Psychology (EAWOP 2015).. Available at: http://eaw.pg2.at/abstracts/a1305.html?zoom_highlight=Perceived+Organizational+Support.
Zargar, M., Vandenberghe, C. and Marchand, C. (2013). Job Scope, Commitment, and Turnover: The Role of Motivational Traits. in: Society for Industrial and Organizational Psychology (SIOP).
Marchand, C., Zargar, M. and Vandenberghe, C. (2012). Task Significance and Variety, Affective Commitment, and Turnover: The Moderating Role of Goal Orientation. in: Conference of the Administrative Sciences Association of Canada (ASAC).. Available at: http://www.busi.mun.ca/asac2012/ASAC2012_program.pdf.
Marchand, C. (2008). Perceived Organizational Support, Leader-Member Exchange, and Team-Member Exchange: A Multi Foci Approach on Employee Retention. in: Workshop from the Center Research Advances in Organizational Behaviour and Human Resources Management Research.
Total publications in KAR: 12 [See all in KAR]
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    Centre for Health Services Studies, University of Kent, Canterbury, Kent, CT2 7NF

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    Last Updated: 23/09/2016