Centre for Health Services Studies

Excellence in Health Research

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Professor Jenny Billings

Professor of Applied Health Research & Director, Integrated Care Research Unit


With a background in nursing and health visiting, I am a Professor in Applied Health Research and am an experienced researcher and lecturer in health and social care. My special interests lie in vulnerable groups with complex needs, integrated care and mixed methodology and my skills lie in managing and co-ordinating methodologically challenging projects that focus on providing evidence for practice. My research has led to sustainable service developments, particularly in the field of integrated care for older people, but also in teenage pregnancy and continence services. Within the University I chair both SSPSSR and the Faculty Research Ethics committees.

I have been a successful recipient of funding awards from NIHR, The Big Lottery and health and social care agencies over a number of years both solo and in collaboration with partners. I have also been involved in European research for over a decade and have achieved funding through programmes such as Horizon 2020, EU Framework Programmes, DG Sanco and Interreg, focusing largely on long term care of older people. I am a methodological reviewer for a number of research funding bodies such as the Horizon 2020 programme, NIHR and The Big Lottery, and am also a reviewer for several journals such as the Journal of Advanced Nursing, International Journal of Integrated Care and International Journal of Qualitative Methods. I am author and co-author of two books on integrated care for older people and have several publications.

I am the Director of the Integrated Care Research Unit (ICRU) that builds on the strengths of CHSS, the Tizard Centre and the Personal Social Services Research Unit. ICRU aims to become a local, national and international provider for applied integrated health and social care research and training; and develop and lead strong collaborations within health and social care economies, increasing research capacity and activity.

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Also view these in the Kent Academic Repository

De Bruin, S. et al. (2018). The SUSTAIN project: a European study on improving integrated care for older people living at home. International Journal of Integrated Care [Online] 18. Available at: https://doi.org/10.5334/ijic.3090.
Gouveia Melo, C. and Billings, J. (2017). Including personal development in palliative care education to address death anxiety. International Journal of Palliative Nursing [Online] 23:36-45. Available at: http://dx.doi.org/10.12968/ijpn.2017.23.1.36.
Coulton, S. et al. (2017). Pragmatic randomized controlled trial to evaluate the effectiveness and cost effectiveness of a multi-component intervention to reduce substance use and risk-taking behavior in adolescents involved in the criminal justice system: A trial protocol (RISKIT-CJS). BMC Public Health [Online] 17:2-10. Available at: http://dx.doi.org/10.1186/s12889-017-4170-6.
Van Durme, T. et al. (2016). Why Is Case Management Effective? A Realist Evaluation of Case Management for Frail, Community-Dwelling Older People: Lessons Learned from Belgium. Open Journal of Nursing [Online] 6:863-880. Available at: http://dx.doi.org/10.4236/ojn.2016.610085.
Bedford, M. et al. (2016). Development of risk models for the prediction of new or worsening acute kidney injury on or during hospital admission: a cohort and nested study. Health Services and Delivery Research [Online] 4:1-159. Available at: http://dx.doi.org/10.3310/hsdr04060.
Billings, J. and Davis, A. (2016). Developing a contracting model for integrated health and social care for older people. Journal of Integrated Care [Online] 24:282-299. Available at: http://dx.doi.org/10.1108/JICA-09-2016-0031.
Billings, J. and De Weger, E. (2015). Contracting for integrated health and social care: a critical review of four models. Journal of Integrated Care [Online] 23:153-175. Available at: http://www.emeraldinsight.com.chain.kent.ac.uk/doi/pdfplus/10.1108/JICA-03-2015-0015.
Billings, J. and Leichsenring, K. (2014). Methodological Development of the Interactive INTERLINKS Framework for Long Term Care. International Journal of Integrated Care [Online] 14. Available at: http://www.ijic.org/index.php/ijic/article/view/1173/2416.
Cawley, D. et al. (2014). Potential triggers for the holistic assessment of people with severe chronic obstructive pulmonary disease: analysis of multiperspective, serial qualitative interviews. BMJ Supportive & Palliative Care [Online] 4:152-160. Available at: http://dx.doi.org/10.1136/bmjspcare-2013-000629.
Billings, J. (2013). The INTERLINKS framework for long-term care of older people in Europe. Journal of Integrated Care [Online] 21:126-138. Available at: http://dx.doi.org/10.1108/JICA-02-2013-0007.
Book section
Leichsenring, K., Billings, J. and Nies, H. (2013). Improving Policy and Practice in Long-Term Care. in: Leichsenring, K., Billings, J. R. and Nies, H. eds. Long-Term Care in Europe: Improving Policy and Practice. Basingstoke: Palgrave Macmillan, pp. 325-338.
Billings, J. et al. (2013). The Role of Information Technology in Long-Term Care for Older People. in: Leichsenring, K., Billings, J. R. and Nies, H. eds. Long-Term Care in Europe: Improving Policy and Practice. Basingstoke: Palgrave Macmillan, pp. 252-277.
Billings, J. et al. (2018). Service Evaluation of the Encompass Community Hub Operating Centres (CHOCS), Report: June 2018. Centre for Health Services Studies.
Billings, J. and Abrahamson, V. (2018). Proof of concept evaluation of a project using 'conversations inviting change' methodology to support the development of in-place systems leadership in local care hubs. University of Kent.
Hotham, S., Jenkins, L. and Billings, J. (2014). Evaluation of the Outpatients consultation in East Kent. University of Kent.
Billings, J. and Holdsworth, L. (2013). Service Evaluation of an Advance Care Plan Tool. Centre for Health Services Studies.
Research report (external)
MacInnes, J. et al. (2018). Service Evaluation of the Acute Response Team (ART). CHSS: Canterbury.
Billings, J., White, G. and Mikelyte, R. (2018). Evaluation of the Kent & Medway One Care Pilot. CHSS: Canterbury.
Conference or workshop item
Billings, J. (2014). Integrated Care for health and social improvements: is it the answer? "We have high hopes. in: Research Conference on Integrated Care.. Available at: http://www.bsms.ac.uk/about/event/bsms-integrated-health-care-research-day/.
Billings, J. (2014). To what extent can integrated care reduce emergency admissions? in: Academic Health Science Network Conference.
Billings, J. (2013). Evidence and integrated care. in: International Conference on Integrated Care.
Billings, J. (2013). Prevention and Rehabilitation, a cross country comparison from the INTERLINKS project. in: Workshop on Social Protection against the Risk of Long Term Care.
Billings, J. (2013). INTERLINKS: Good practice in integrated care across Europe. in: Community Health Care Conference.
Billings, J. (2013). Presentation to European Parliament of INTERLINKS project.
Edited book
Leichsenring, K., Billings, J. and Nies, H. (2013). Long-Term Care in Europe: Improving Policy and Practice. [Online]. Billings, J. R., Leichsenring, K. and Nies, H. eds. Basingstoke: Palgrave Macmillan. Available at: http://www.palgrave.com/page/detail/longterm-care-in-europe-kai-leichsenring/?sf1=barcode&st1=9781137032331.
Showing 25 of 133 total publications in KAR. [See all in KAR]
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Applied health research, health and social care evaluation, vulnerable groups, complex health needs, long term care of older people, integrated care, mixed methodology, qualitative research, children's hospices, European research, health visiting

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My motivation for mentoring

One of the main reasons that I have been able to achieve the planned milestones in my career is because I was lucky to have had the experience of others along the way, to counsel and guide me at the right times. So I want to be able to be in a position to do the same for you, to help you to achieve your potential. Having been an academic for 27 years and in CHSS for 17 of them, I understand how tough it can be working in a unit dependent upon external funding (although the social jollies help!) and getting the right work-life balance. Although I am gender neutral in how I would mentor, I especially understand the challenges that women may face at the university with their career prospects in our particular setting.

My mentoring style

My style of mentoring is first and foremost informal and relaxed. I will listen, help you reflect, and challenge you if necessary, all with the aim of making your opportunities clear. Whatever your ambition, as a mentor I would be keen to assist you with choices you may have in relation to where you are heading and where you want to be.

Apply for mentorship

If you would like me to be your mentor, please fill in the mentor application form here.

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Last Updated: 11/02/2019