Centre for Health Services Studies

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profile image for  Sabrena Jaswal BA, MA

Sabrena Jaswal BA, MA

Honorary Research Associate



I am a research associate at the Institute of Health Visiting where I am currently working in collaboration with members from CHSS on a Health Education England funded study. This study looks to improve the delivery of different news to mothers and their families by healthcare professionals. I have over fifteen years of health and social care research experience having worked on projects ranging from health literacy and communication to health service evaluations and social prescribing.

My research interests are health communication and education. I am particularly interested in examining the socio-cultural rules regarding communication and how these can facilitate or impeded a person’s health care. Additionally, I want to explore the prominence given to communication within both the medical school curriculum and the health care setting.

I graduated with a BA in Psychology from the University of British Columbia (Canada) in 2003. I was awarded with a University of Brighton International Student Scholarship to complete my MA in International Health Promotion in 2010.

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Also view these in the Kent Academic Repository

Abrahamson, V., Jaswal, S. and Wilson, P. M. (2020) 'An evaluation of the clinical microsystems approach in general practice quality improvement', Primary Health Care Research & Development. Cambridge University Press. doi: 10.1017/S1463423620000158.
MacInnes, J., Jaswal, S. K., Mikelyte, R. and Billings, J. R. (2020) 'Implementing an Integrated Acute Response Service: Professional Perceptions of Intermediate Care', Journal of Integrated Care. Emerald. doi: 10.1108/JICA-03-2020-0016.
Mugweni, E., Lowenhoff, C., Walker, M., Jaswal, S., Emrys-Jones, A., Adams, C. and Kendall, S. (2020) 'The feasibility of a multi‐professional training to improve how health care professionals deliver different news to families during pregnancy and at birth', Child: Care, Health and Development. Wiley. doi: 10.1111/cch.12758.
Hamilton-West, K., Gadsby, E., Zaremba, N. and Jaswal, S. (2019) 'Evaluability Assessments as an Approach to Examining Social Prescribing', Health and Social Care in the Community. Wiley, pp. 1085-1094. doi: 10.1111/hsc.12726.
Rowlands, G., Shaw, A., Jaswal, S. K., Smith, S. and Harpham, T. (2015) 'Health literacy and the social determinants of health: A qualitative model from adult learners.', Health Promotion International. Oxford University Press. doi: 10.1093/heapro/dav093.
Book sections
Begoray, D. L., Banister, E. M. and Jaswal, S. K. (2015) 'Addressing girls health literacy and learning with young adult "problem" novels.', in Begoray, D. L. and Banister, E. M. (eds) Adolescent health literacy and learning. Nova Science Publishers. Available at: https://www.novapublishers.com/catalog/product_info.php?products_id=55020&osCsid=b9f66f579537c157341e388371c15fa2.
Billings, J., Jaswal, S., Mikelyte, R., Roberts, I. and Rees-Roberts, M. (2018) Service Evaluation of the Encompass Community Hub Operating Centres (CHOCS), Report: June 2018. University of Kent.
Research reports (external)
MacInnes, J., Jaswal, S. K., Mikelyte, R. and Billings, J. R. (2018) Service Evaluation of the Acute Response Team (ART). CHSS: Canterbury.
Conference or workshop items
Hashem, F., Jaswal, S. K. and Marchand, C. (2020) 'Piloting the Health and Work Curriculum in Undergraduate Medical Education in England', in. EUMASS Congress 2021.
MacInnes, J., Jaswal, S. K., Mikelyte, R. and Billings, J. R. (2019) 'An evaluation of an integrated intermediate acute response team (ART) in delivering person-centred, co-ordinated care', in. Ubiquity Press. doi: 10.5334/ijic.s3406.
Hashem, F., Jaswal, S. K. and Marchand, C. (2019) 'Health and Work in Undergraduate Medical Education', in. Royal College of General Practitioners (RCGP) Annual Conference & Exhibition.
Jaswal, S. K., Hashem, F. and Marchand, C. (2019) 'A scoping review to map curriculum resources on health and work in undergraduate medical education in the United Kingdom (UK)', in. European Forum for Primary Care.
Hashem, F., Marchand, C. and Jaswal, S. K. (2019) 'Developing Undergraduate Curriculum Resources on Health and Work in Medical Education', in. Good Work is Good for You - Promoting Work as Health Outcome.
Mugweni, E., Jaswal, S. K. and Kendall, S. (2018) 'Improving the way healthcare professionals deliver news about a child having a condition associated with a learning disability', in. NHS Benchmarking & Good Practice in Learning Disabilities Conference.
Jaswal, S. K. and Mikelyte, R. (2018) 'Encompass Vanguard: Evaluating Staff & Manager Perceptions', in. Local Care MDT Conference.
Jaswal, S. K. and Hamilton-West, K. E. (2018) 'Social Prescribing and Integrated Care: An Evaluability Assessment', in. ICIC18 – 18th International Conference on Integrated Care, Utrecht.
Billings, J. R., MacInnes, J., Jaswal, S. K. and Mikelyte, R. (2017) 'South Kent Coast CCG:Research & Evaluation Workstreams', in. South Kent Coast Health and Wellbeing Board.
Confidential reports
Hamilton-West, K. E. and Jaswal, S. K. (2017) Evaluability Assessment of the Encompass MCP Social Prescribing Service. Final Report. Encompass Multispecialty Community Provider.
Billings, J. R., Rees-Roberts, M., MacInnes, J., Saloniki, E.-C., Jaswal, S. K., Mikelyte, R. and Borthwick, R. (2021) 'Lay Project Summary. Enhancing Depression & Anxiety Care: Combining a Walk-In Clinic and Remote Symptom Tracking'. CHSS, University of Kent.
Billings, J. R., Rees-Roberts, M., MacInnes, J., Saloniki, E.-C., Jaswal, S. K., Mikelyte, R. and Borthwick, R. (2021) 'Executive Summary. Service Evaluation: Optimising the Depression Pathway Enabled by Novel Digital Assessment Technology'. CHSS, University of Kent.
Total publications in KAR: 20 [See all in KAR]
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    Last Updated: 28/09/2020