Communication
The ability to use both oral and written communication effectively to convey meaning, express ideas and articulate arguments and opinions in a manner appropriate to the audience.
Key Concepts
• Express ideas
• Convey meaning
• Articulate opinions
• Meet needs of audience
• Communicate clearly
• Negotiate
• Listen and respond
• Use language to present concise information using the following methods: reading, writing, speaking, listening, presenting
How do I get it?
Academic Setting:
• Writing essays
• Giving presentations
• Group projects
• Following instructions/guidelines
• Effective reading and note taking
Work Experience Setting:
• Writing a CV and covering letter
• Filling in application forms
• Business emails
• Meetings/conferences
• Taking phone calls
• Interviews/assessment centres
How to improve it?
Remember your audience - your communication must be tailored to their understanding.
Set targets for improvement and carry out tasks which require you to try and meet these targets, for example a target is to improve presentation skills, so opt for a presentation instead of an essay, run for a student committee or join a debate society.
Videos
Video 1
The student discusses her improvements in communication skills by referring to three different targets: the overall psychology team, the visiting professionals and the prisoners.
Video 2
The applied degree student highlights the difference between communicating with patients and professionals.
Video 3
The applied degree student talks about the importance of ensuring you understand the instructions for your activities and tasks.
Video 4
The applied degree student emphasizes the significance of sending professional emails and leaving clear messages to colleagues.
Video 5
The applied degree student discusses how she used her communication skills to work with children.
Video 6
The student underlines the importance of asking for help and directions when one needs to.
Video 7
The student elaborates on the key aspects in communicating with patients and reflects on the benefits of talking to them and not about them.