The ability to use both oral and written communication effectively to convey meaning, express ideas and articulate arguments and opinions in a manner appropriate to the audience.
• Express ideas
• Convey meaning
• Articulate opinions
• Meet needs of audience
• Communicate clearly
• Listen and respond
• Use language to present concise information using the following methods: reading, writing, speaking, listening, presenting
How do I get it?
• Writing essays
• Giving presentations
• Group projects
• Following instructions/guidelines
• Effective reading and note taking
Work Experience Setting:
• Writing a CV and covering letter
• Filling in application forms
• Business emails
• Taking phone calls
• Interviews/assessment centres
How to improve it?
Remember your audience - your communication must be tailored to their understanding.
Set targets for improvement and carry out tasks which require you to try and meet these targets, for example a target is to improve presentation skills, so opt for a presentation instead of an essay, run for a student committee or join a debate society.
The student discusses her improvements in communication skills by referring to three different targets: the overall psychology team, the visiting professionals and the prisoners.
The applied degree student highlights the difference between communicating with patients and professionals.
The applied degree student talks about the importance of ensuring you understand the instructions for your activities and tasks.
The applied degree student emphasizes the significance of sending professional emails and leaving clear messages to colleagues.
The applied degree student discusses how she used her communication skills to work with children.
The student underlines the importance of asking for help and directions when one needs to.
The student elaborates on the key aspects in communicating with patients and reflects on the benefits of talking to them and not about them.