Research impact - Performance management in China

Karen Baxter
Man looking over the rooftops of Beijing
Unsplash : beijing-rooftops-Owt8A5-W0QE by Raj Eiamworakul }

A case study submitted to the Research Excellence Framework 2014 demonstrating the impact of the University's research.

Research by John Mingers and Steve Wenbin Liu of Kent Business School has led to the creation of a new performance management system, developed in China. The ‘3E’ system puts the emphasis on effectiveness, efficacy and efficiency. It is particularly suitable for organisations that are facing complex management challenges, or conditions of rapid growth and change.

The ‘3E’ system has been successfully used in Chinese organisations and companies, such as the Chinese Academy of Sciences and Tonsan Adhesives. The tasks it has been used for include developing performance indicators, improving management communication and designing appraisal systems.

The Research Excellence Framework 2014 showed that Kent ranks 17th in the UK for research intensity, has world-leading research in all subjects and that 97% of our research is deemed to be of international quality.

Contributing to the University’s REF success were the number of our world class publications, the number of research active staff and the demonstrable impact our research has made to the sciences and to economic, social and cultural understanding.