You can access your files on the Kent network from on or off campus.

If using your own computer, you need to connect to the Kent network first. Then you need to map a drive on your PC to the required folder: instructions for mapping drives

Change your Kent IT account password by following the on screen instructions on the Change Password page.

Has your account been deleted incorrectly?

• Students: contact Student Records
• Staff: contact Human Resources if you believe that we have been told incorrectly that you have left the University. Some staff accounts need to be renewed annually, and users are prompted by email to confirm whether the account is still needed. Ask your line manager to contact us if your account should have been renewed.

You can access University of Kent printers using student and staff PCs, or your own PC. Follow the instructions for your operating system in the printing section.

Username format: ukc\username

in front of your Kent IT account username during the install process.

Thinking of buying a PC, laptop or printer to use on campus?

Staff advice:

• PCs for staff
• Laptops for staff
• Staff printers

Students advice:

The Helpdesk at Kent can provide support for the following operating systems, with the latest service packs:

• Windows 7
• Windows Vista
• Windows XP
• Mac OS X 10.6