IT services for schools/departments
Supporting the provision of IT facilities for schools and departments.
Price list: staff IT support services
Show all
|Conference room hire
| Service | Charge | Comments | |
|---|---|---|---|
| Installation of extra software (where possible) | £30 per hour weekdays; £50 per hour on Saturday |
Takes approximately 3 hours | |
| Hire of 10 PC room | £300 a day | £150 per half day | |
| Hire of 20 PC room | £400 a day | £200 per half day | |
| Hire of room with more than 20 PCs | £600 a day | £300 per half day | |
PC provision, support and maintenance
| Service |
Charge | Unit |
Comments |
|---|---|---|---|
| Staff Managed Desktop: maintenance | £20 | Per PC per year (or part thereof) | Accompanying hardware maintenance recommended but not compulsory |
| Staff Managed Desktop: initial setup | £25 | Hour or part thereof | Includes delivery and network configuration: usually less than 2 hours per PC |
| Staff Managed Desktop: rebuild of existing PC | £25 |
|
Includes network configuration: usually less than 2 hours per PC |
| PC Clone (for students) Software image only |
Free |
|
Image of Standard Student PC Windows 7 desktop for departmental IT staff to use as basis of setup for departmentally managed student PC areas |
| PC Clone (for students): software image, building and maintenance | £20 | Per PC per year (or part thereof) | Standard Windows Student PC 7 desktop for customising to local requirements for departmentally managed student PC areas. Cost covers building and software maintenance of setup. Accompanying hardware maintenance recommended but not compulsory |
| PC Hardware maintenance | £47.50 | Per PC per year | Covers cost of repair and parts. Includes processor, hard disk, floppy and CD-Rom drives, standard sized monitor (15" or 17") and keyboard but excludes printer and peripherals such as tape streamers |
| Unsupported PCs - problem solving or software installation | £25 | Hour (or part thereof) | When visit by technician required |
Kent IT Accounts
| Service |
Charge |
Unit |
Comments |
|---|---|---|---|
| Computing accounts for academic conferences | £5 each | Month (or part thereof) | Names must be supplied at least one week in advance |
Computing accounts for commercial conferences |
£10 + VAT |
Month (or part thereof) |
Names must be supplied at least one week in advance |
Computing accounts for individuals attending conferences who have not pre-booked. |
£10 |
Month (or part thereof) |
There may be a delay if large numbers apply at once. |
Computing accounts for students attending courses but not registered at University of Kent |
£5.00 each |
Month (or part thereof) |
Names must be supplied at least one week in advance |
| Computing accounts for students at other UK universities | Free | Students must provide evidence of need and a valid student card. |
Network Services
| Service |
Charge |
Unit |
Comments |
|---|---|---|---|
Activate data outlets |
£25 |
Data outlet |
Non academic departments only |
Activate New/Unused Network Socket |
£80 |
Socket |
Sockets must be labelled before they can be activated. If the socket has no label, contact Estates. |
Installation or configuration of networked devices |
£25 |
Hour (or part thereof) |
Includes PCs and printers |
Initial network consultancy |
Free |
Up to a maximum of 2 hours |
University systems only |
Network consultancy |
£35 |
Hour (or part thereof) |
For non-University systems or where long period of consultancy is required |
Sponsored connection to JANET |
POA |
Year |
Applies to External Units e.g. Socrates-Erasmus Council. |
Systems Services
| Service | Charge |
Unit | Comments |
|---|---|---|---|
| File server space | £25 | 5Gb per year | Storage space (in Windows): can be subdivided for a number of users; both shared and individual areas available. Contact: Christine Wilson. |
| Windows server maintenance - academic departments | Free | Year | Server management, including backups, network software upgrades and security patches, and location in main Computer Room. Does not include hardware maintenance. |
Windows server maintenance - non-academic departments |
£1,000 |
Per year |
Server management, including backups, network software upgrades and security patches, and location in main Computer Room. Does not include hardware maintenance. |
Windows restoration of file(s) stored on server accidentally deleted or corrupted |
£25 |
Per hour or part thereof |
Restoration from backup: server has to be covered by an appropriate maintenance agreement. Charge covers locating and retrieving files(s). |
| Unix server maintenance and other services | POA |
Contact Martin Broom |
|
Initial systems consultancy |
Free |
Up to a maximum of 2 hours | University systems only: Windows server or Solaris. |
Systems consultancy |
£35 |
Per hour or part thereof |
For non-University systems or where long period of consultancy is required |
Software Services
| Service | Charge |
Unit | Comments |
|---|---|---|---|
Site licences |
POA |
|
Contact Welcome Desk |
Software purchases |
POA |
|
Contact Welcome Desk |
CD copying (for staff) |
£10 |
1 |
To include cost of CD |
| VAT and a 5% administration fee will be charged | |||
Training Services
| Service | Charge | Unit | Comments |
|---|---|---|---|
Scheduled courses by IT Training Group |
Free |
University staff and students only (including those at associate colleges) | |
Customised IT training courses for staff |
POA |
Contact Angela Kennett |
|
Hire of 10 PC teaching room |
£100 |
Per day |
Available to departments at Kent. Additional cost of £30 per hour if software needs to be installed. |
Video Conferencing Services
| Service | Charge |
Unit | Comments |
|---|---|---|---|
University internally funded non-teaching |
Free call |
|
University business only: internal University use is free, except where ISDN call charges exceed £30.00. |
Externally funded projects, and external organisations and companies |
£96+VAT +Cost of call |
Per hour (or part thereof): Mon - Fri, 09:00 to 17:00. | Cancellation charge is £50.00 + VAT if less than 48 hours notice is given. |