Kent IT account

A Kent IT account provides access to IT resources and services including staff or student email.

Students

Your Kent IT account closes 60 days after your student registration ends.

After that, access to most IT Services is withdrawn - so make sure you take a copy of important files and web bookmarks before you leave.

Alumni student email service

Graduates can continue using their Live@edu account indefinitely.

I am staying on to start another course - can I keep my IT account?

If you start a new course at the University, you will be issued with a new Kent username and password, and a new email account.

You will not be able to use your previous username and password, except to access your old email account.

Access Live@edu after graduation

Undergraduate and taught postgraduate alumni
You can continue to sign in to Live@edu as normal, however your email address is changed to username@kentforlife.net. If you previously had a kent.ac.uk address, messages will be automatically redirected to the new address.

Ex-staff and research postgraduate alumni
When you leave, your @kent.ac.uk ConnectMail account is closed and replaced by a Live@edu account with a new email address of username@kentforlife.net. You can opt-in for redirection of mail sent to your old @kent.ac.uk address to your new Live@edu account.

See Live@edu: Alumni and previous staff on the IT Services website.
Note: alumni email services are not currently available for students that leave without graduating.


Staff

The date of your Kent IT account closure will be confirmed by email, before you leave.

To request an extension, reply to the email as soon as possible, providing authorisation from your department.

Alumni staff email service

When you leave, your staff email account is closed and you are given a new alumni staff account with an address of username@kentforlife.net, see Live@edu: Alumni and previous staff.

Before your account closes, you should:
  • Contact helpdesk if you have:
    • an Organisational Unit (OU) account: this account needs to be closed;
    • access to electronic documents: your access rights need to be removed.
  • If you have an account that's managed by other departments (eg Finance or Student Data Systems) ask them to close your account on your leaving date.
  • Move work files to a shared location so your workmates can access them.
  • Move personal files off the Kent network to an alternative location.
  • Move personal emails to an alternative account (eg your alumni staff account).

Copy files, emails and bookmarks to a new location

Copying files
Email them to an alternative address, save to a memory stick or save to CD (pdf).

Copying emails

Forward any emails you wish to keep to another email address. For more details see Managing Email.

Exporting data from ConnectMail
Email, calendar, tasks, notes or personal contacts can be exported from Outlook into a file that can be used to import the data back into another version of Outlook (eg, if you are leaving Kent) or into other programs.

  1. Open Outlook 2003 or Outlook 2007 to access ConnectMail.
  2. Click File and then Import and Export.
  3. Choose Export to a file then click Next.
  4. From the list of file types, choose Personal Folder File (.pst) then click Next. Within the folder that shows your name, locate the folder you wish to export.
  5. You can export folders individually (eg just choose Calendar) or copy the full folder structure (tick the option to include sub-folders).
  6. Once the required folder(s) are selected, click Next.
  7. You will be offered a default location to save the exported file: click Browse to change the location of the saved file to a location you regularly use.
  8. Give the file a recognisable name (such as mycalendar.pst), click OK and click Finish.
  9. Click OK: your folder is exported to the chosen location.
  10. Repeat the steps for any other items you wish to export (saving each file with a unique name to distinguish them from each other).

If you intend to import the data into a different email program to Outlook, run the process again saving the file as a Comma Separated Values (Windows) file type. This is a backup in case the Personal Folder File (.pst) you have saved is not compatible with your new email program. The files can now be copied from that location on to a memory stick, CD or DVD.

Copying web bookmarks / favourites
To export favourites: from Internet Explorer click File, Import and Export, and follow on-screen instructions to save the file as bookmark.htm (choose a location that enables you to transfer the file to a new PC).

To import favourites: save the bookmark.htm file to the PC. Open Internet Explorer, click File, Import and Export, and select the bookmark.htm file.