Telephone services

The Telephone Exchange is located at the rear of the Boilerhouse and Banking Complex. The switchboard at the Telephone Exchange is staffed from 8:30am to 5:30pm from Monday to Friday. It is closed at all other times including public holidays and during the Christmas vacation. The internal telephone service and DDI (direct dialling) facilities remain operational throughout.

Contacting us

For information on voice mail facilities contact the Telephone Exchange (extension 3370).

All telephone related faults should be reported to the Telephone Exchange.

Requests for new extensions, alterations to existing extensions and DDI facilities should be submitted initially to your departmental cost code manager.

Please use the corresponding form(s) when submitting your request to the Telephone Exchange. Completed forms should be submitted to Telexchange@Kent.ac.uk.

Additional phone line
New member of staff
Staff leaver
Office/ Staff room change
Directory amendment

Further information

Annual rental of a telephone extension costs £150 (2011-12). Calls are billed monthly.

Private calls should be prefixed by the code **444#, followed by 9 for an outside line. The cost will be deducted from your salary.

Guide to using your telephone.